Published by Verizon Connect on Nov 26, 2024

Report an issue with Reveal Hardware Installer.
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Why should I report an Issue with Reveal Hardware Installer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Verizon Connect to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Reveal Hardware Installer

1. The Reveal Hardware Installer app guides third-party technicians through the installation process of our vehicle, dash camera and asset-tracking devices. • Access installation support for Reveal hardware. • Complete device swaps for replacement hardware devices. • Do quality assurance checks for completed installations.

2. Download the Reveal Hardware Installer app today and ensure that Verizon Reveal devices are installed correctly and quality checked.

3. Please note: A data connection is required for this app.

4. This app is used by third-party vehicle hardware installation technicians and is not used by Reveal customers.

Reveal Hardware Installer Customer Insights

1. Please consider allowing us to change configurations such as enabling peripherals and setting an asset to 2 or 3 wire.

2. I like the added functionality when installing cameras to he able to look up the vehicle by ESN, Vin, or license plate.

3. Great recent update.

Steps to Troubleshoot & Fix Reveal Hardware Installer Issues

1. Fix Reveal Hardware Installer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Reveal Hardware Installer: Restarting the app will resolve most errors.
  2. Update the Reveal Hardware Installer App. Here is how:
    1. On Android goto PlayStore » Search for "Reveal Hardware Installer" » Open Reveal Hardware Installer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Reveal Hardware Installer » click "UPDATE".
  3. Clear Reveal Hardware Installer app cache: Clearing cached data will force your app to retrieve the latest data directly from Reveal Hardware Installer servers.
    1. On Android, goto Settings » Apps » Select "Reveal Hardware Installer" » click Storage » click "Clear Cache".
  4. Check Reveal Hardware Installer app permissions. If any of these permissions required to use your device's features are disenabled, Reveal Hardware Installer might not work.
  5. Uninstall and reinstall Reveal Hardware Installer. If nothing else has worked, completely uninstall Reveal Hardware Installer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Reveal Hardware Installer not working


2. Fix Reveal Hardware Installer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Reveal Hardware Installer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Reveal Hardware Installer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Reveal Hardware Installer may not be able to connect to the Internet when running in the background.

Reported Issues