Published by Vegas.com on Jun 12, 2024

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Why should I report an Issue with Vegas.com?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vegas.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Vegas.com

1. So “where’s the bathroom? ” is really “where’s the nearest bathroom? • Allows you to wishlist all your favorite Vegas experiences. • Presents information in both object and theme sets, so for instance, you can look up spas, attractions, or magic shows as easily as you can look up Off the Beaten Path, All-Night Party, or Hangover Helpers (most likely in that order). • Allows you to search for your Vegas experience by date, interest, staff picks and more. Vegas. com is the only online travel agency in the world that can invite you to Las Vegas, not just tell you to go there. We live in Vegas.

2. This is a useful, intuitive-to-you, real-time, insider-sourced, comprehensive connection to fun in Las Vegas, serving up all the information you need, the way you want it, so you can have the best time possible when you’re in Las Vegas.

3. In a city with lots to do and lots of secrets, it pays to know someone who can help you go from having a nice, pleasant time to having the time of your life. We’re Vegas. com.

4. Its mission is to go where no app has gone before in answering the age-old Las Vegas question: “What now? ” Because having the most fun in Las Vegas isn’t just about what you’re doing now.

5. And, when you're in Vegas, the app really shines. • Geo-informs results so you know what’s happening near you. • Geo-locates you in relation to target destinations.

6. The Vegas. com app puts the Vegas lowdown at your fingertips, and delivers a heck of a time.

7. If you're not in Vegas, the app allows you to easily plan and book your upcoming Vegas vacation.

8. We’re your Vegas insiders.

9. We give you Vegas From the Inside™.

10. Plus, we serve up the best deals on hotels, air + hotel packages, shows, tours, attractions, dining and nightlife.

11. That means we can give you all the on-the-ground and behind-the-scenes intelligence you need to know what’s happening and what’s hot.

Vegas.com Customer Insights

1. Will never use again, I will book future trips direct.Makes me want to jump on a plain n dissappear in LV what happens there gets learned and stay there nicely done n relaxed ..Brings out the real you! Love n relaxing n happy ways are brighted there! Just want to be held by close in front of Beligio Waters Fountains & Gardens! Enjoy Music at House of Blues! Hang out at Hard Rock Cafe! Many more make me want leave now!!!!Uninstalling after only 10 minutes of having it because it keeps refreshing and then closes.

2. Welp!! On to travelocity Yesssssss the app is back to normal!!! Time to book a trip for April Thank you for fixing that because you all the best for booking Vegas and your customer service is top notch.

3. Thank you againLoved it before the update, can't look for shows farther out anymore, and then tried to sign it to find my favorites and it won't let me, tried to reset password, sent myself the reset email 4x and it just takes me back to the same sign in page, no where to reset the actual pass word.

4. Also trying to choose check in and out dates does6work well! It only wa ts to give you one night at a time no matter how many times you cha ge it! UGH! the rest of the app is fineClunky if you want to use the app for hotel booking.

5. The only problem i have with the app is "NO, FOR THE HUNDREDTH TIME I AM NOT STILL IN VEGAS..." Havnt been there for a couple years now but it asks everytime i log into the app.

6. Trying to book another trip, but it is not working for hotel and flights.

7. But good app either way, thank you.Prices are good but frustrating that it puts up the 'rate this app's box before you get the confirmation number and then you can't get out of the rating box the app freezes.

8. I was told by someone on the phone (called me back 12 hours later) I would receive notifications about cancelled show - I got none and all my shows were canceled.

9. Love your app, i messed up choosing the wrong flight and CS had no problem fixing it for me.

10. I also wanted a different hotel after i booked one and again they had no problem switching that for me as well.

11. Have been trying for a week to get in touch with them to cancel.

Steps to Troubleshoot & Fix Vegas.com Issues

1. Fix Vegas.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vegas.com: Restarting the app will resolve most errors.
  2. Update the Vegas.com App. Here is how:
    1. On Android goto PlayStore » Search for "Vegas.com" » Open Vegas.com » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vegas.com » click "UPDATE".
  3. Clear Vegas.com app cache: Clearing cached data will force your app to retrieve the latest data directly from Vegas.com servers.
    1. On Android, goto Settings » Apps » Select "Vegas.com" » click Storage » click "Clear Cache".
  4. Check Vegas.com app permissions. If any of these permissions required to use your device's features are disenabled, Vegas.com might not work.
  5. Uninstall and reinstall Vegas.com. If nothing else has worked, completely uninstall Vegas.com then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vegas.com not working


2. Fix Vegas.com Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vegas.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vegas.com not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vegas.com may not be able to connect to the Internet when running in the background.

Reported Issues