Published by Medrefill

Report an issue with UVM Health Rx.
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Why should I report an Issue with UVM Health Rx?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Medrefill to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About UVM Health Rx

1. It’s easy to manage your prescriptions on the go — anywhere and anytime — with UVM Health convenient Pharmacy App.

UVM Health Rx Customer Insights

1. Until they did an update, and it stopped working.Several confusing UX issues ended up not mattering because it's not compatible with our (employee) mail order pharmacyReally easy to use and convenient to order refills when it's convenient for you!Great service and an easy way to manage prescriptions!This is one great app that makes the trip to the pharmacy much easier.Easy to use.

2. Makes refills very easyNo problems at all.

3. Was great.

4. Great app.

Steps to Troubleshoot & Fix UVM Health Rx Issues

1. Fix UVM Health Rx Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart UVM Health Rx: Restarting the app will resolve most errors.
  2. Update the UVM Health Rx App. Here is how:
    1. On Android goto PlayStore » Search for "UVM Health Rx" » Open UVM Health Rx » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UVM Health Rx » click "UPDATE".
  3. Clear UVM Health Rx app cache: Clearing cached data will force your app to retrieve the latest data directly from UVM Health Rx servers.
    1. On Android, goto Settings » Apps » Select "UVM Health Rx" » click Storage » click "Clear Cache".
  4. Check UVM Health Rx app permissions. If any of these permissions required to use your device's features are disenabled, UVM Health Rx might not work.
  5. Uninstall and reinstall UVM Health Rx. If nothing else has worked, completely uninstall UVM Health Rx then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing UVM Health Rx not working


2. Fix UVM Health Rx Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make UVM Health Rx be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to UVM Health Rx not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, UVM Health Rx may not be able to connect to the Internet when running in the background.

Reported Issues