Published by Ahmet Öznacar

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Why should I report an Issue with Heyuni - Ask University Students & Teachers, Meet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ahmet Öznacar to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Heyuni Customer Insights

Steps to Troubleshoot & Fix Heyuni Issues

1. Fix Heyuni Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Heyuni: Restarting the app will resolve most errors.
  2. Update the Heyuni App. Here is how:
    1. On Android goto PlayStore » Search for "Heyuni" » Open Heyuni - Ask University Students & Teachers, Meet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Heyuni » click "UPDATE".
  3. Clear Heyuni - Ask University Students & Teachers, Meet app cache: Clearing cached data will force your app to retrieve the latest data directly from Heyuni servers.
    1. On Android, goto Settings » Apps » Select "Heyuni - Ask University Students & Teachers, Meet" » click Storage » click "Clear Cache".
  4. Check Heyuni app permissions. If any of these permissions required to use your device's features are disenabled, Heyuni might not work.
  5. Uninstall and reinstall Heyuni. If nothing else has worked, completely uninstall Heyuni then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Heyuni not working


2. Fix Heyuni Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Heyuni be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Heyuni not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Heyuni may not be able to connect to the Internet when running in the background.

Reported Issues

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