Published by Ummah Technology / Alfa InfoTech

Report an issue with Ramadan Challenge.
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Why should I report an Issue with Ramadan Challenge?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ummah Technology / Alfa InfoTech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Ramadan Challenge Customer Insights

1. If there a option to not give any star i would choose that's.Great app but i cant registration & cant joingreat boost to doing good deeds! AlhamdulillahNiceAlways errorAmazingWhat a nice way to record my deeds.

2. I can't understand why whenever I climb up to the 1st place it gets blocked and it doesn't let me to continue making the 'zikrullah'.I can't enter since the last 30 minutes.Why everytime i try to get in it blocked me.

3. I Don't understand.

Steps to Troubleshoot & Fix Ramadan Challenge Issues

1. Fix Ramadan Challenge Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ramadan Challenge: Restarting the app will resolve most errors.
  2. Update the Ramadan Challenge App. Here is how:
    1. On Android goto PlayStore » Search for "Ramadan Challenge" » Open Ramadan Challenge » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ramadan Challenge » click "UPDATE".
  3. Clear Ramadan Challenge app cache: Clearing cached data will force your app to retrieve the latest data directly from Ramadan Challenge servers.
    1. On Android, goto Settings » Apps » Select "Ramadan Challenge" » click Storage » click "Clear Cache".
  4. Check Ramadan Challenge app permissions. If any of these permissions required to use your device's features are disenabled, Ramadan Challenge might not work.
  5. Uninstall and reinstall Ramadan Challenge. If nothing else has worked, completely uninstall Ramadan Challenge then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ramadan Challenge not working


2. Fix Ramadan Challenge Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ramadan Challenge be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ramadan Challenge not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ramadan Challenge may not be able to connect to the Internet when running in the background.

Reported Issues