Contact 21 Days Challenge Customer Service

Why should I report an Issue with 21 Days Challenge?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kati & Lima to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's a good start, but isn't for those who need to be yelled at.It's great and all but in my opinion is that you should add a tutorial button in the menu where the three lines are and you should add like, "click a challenge, scratch the challenge and here's a way to mark it." Because I literally don't know how to "complete a challenge." A lot of people may not memorize how the tutorial goes.

2. I love that you can create challenges, participate in someone else's challenge, or just follow the regular premade challenges.

3. If you can't find something you need or want you can make your own challenge and even set the challenges for each day, or keep the same one (like a particular exercise).

4. The only thing I don't like is some of the "positive vibes only" stuff that pops up or the positive affirmations as these have shown to negatively harm people.I love everything about this app! It's very motivating to do my daily challenges plus the blogs are always reassuring.

5. Initial thought, I would recommend darker or less pastel color combinations on the main interface as it is difficult to see light pastel text on light pastel background for color blind or visually impaired individuals.

6. I love how great the affirmations are tooI started with the morning challenge and added the new year challenge on January 1st.

7. I was able to solve the issue by turning on dark mode but would prefer a darker, non pastel color combo with contrasting color text.

8. Otherwise, loving this app, just started on my first challenges, I can't wait to see how they go!It's a good app and I like how easy the daily challenges are but some of them don't really apply (i.e. plan a fun breakfast to motivate you to wake up early but I don't eat breakfast).

9. I look forward to starting more challenges soon!I have only been using this app for a couple of days now but I absolutely love it.

10. It can get a little much if you start a bunch of challenges all at once, but you have the option to hide those away and clean up the UI a bit so you only have whichever challenges you choose.

11. And I wish I could stop participating in a challenge if I decide it's not the right time for me to do it (i.e. I can't declutter if I'm in the process of moving).

1. Fix 21 Days Challenge Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 21 Days Challenge: Restarting the app will resolve most errors.
2. Update the 21 Days Challenge App. Here is how:
   1. On Android goto PlayStore » Search for "21 Days Challenge" » Open 21 Days Challenge » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 21 Days Challenge » click "UPDATE".
3. Clear 21 Days Challenge app cache: Clearing cached data will force your app to retrieve the latest data directly from 21 Days Challenge servers.
   1. On Android, goto Settings » Apps » Select "21 Days Challenge" » click Storage » click "Clear Cache".
4. Check 21 Days Challenge app permissions. If any of these permissions required to use your device's features are disenabled, 21 Days Challenge might not work.
5. Uninstall and reinstall 21 Days Challenge. If nothing else has worked, completely uninstall 21 Days Challenge then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 21 Days Challenge not working

2. Fix 21 Days Challenge Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 21 Days Challenge be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 21 Days Challenge not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 21 Days Challenge may not be able to connect to the Internet when running in the background.