Published by 2B Egypt on Sep 3, 2024

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Why should I report an Issue with 2B Egypt?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 2B Egypt to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About 2B Egypt

1. The company was established in 2000 for the purpose of providing its customers with value of money reliable products in IT market through bringing the latest IT trends with a variety of products that meet customer’s preferences. 2B Computer’s mission is to brings the IT trend and fashion to the digital generation with reliable, high quality, & high tech products to the customers who are looking for value of money products through our experience in variety of products, after sales service, distribution and retail business over the past years.

2. We are specialized in offering a wide range of IT equipment including networking, personal computer, laptops, laptops peripherals, tablets, mobile phones, software, gaming, cables and other products.

3. 2B Egypt Mobile Application introduce the easiest and most affordable online experience to our customers. 2B Computer is one of the leading companies in the IT retail business.

4. We work with our vendors professionally in which to maximize profit and relationships for long-term. 2B is always developing and delivering value and service to our customers.

2B Egypt Customer Insights

1. Awful There is absolutely no way of cancelling an order even though I ordered nothing in the first place just browsing through your website later that day i find out that one of the items i browsed was ordered and no way to cancel it whether through the website or the app and since it was way after working hours I have to call CS to cancel an order i didn't even orderZero for the app, zero for the prices, and zero for the customer service.

2. I can't use the app.App is good but i don't recommend buying from 2B as i received my order after 32 days and if you buy something in Installments with valu you have to visit the shop to sign a paper so why added to the app as this is not online shopping by any meansv bad search results.

3. Why should the customer bear your errors? Prices are unreliable, and customer service is unhelpful in resolving consumer issuesThe older version was more satisfying.

4. I placed an order with a discount on the products and received an email with the total price.

5. When I arrived at the branch to pick up the order, he informed me that I would be paying the full price before the discount.

6. When I contacted customer service, they informed me that it was a system error.

7. However, the current version of October 2020 update cause lots of troubles.

8. I used the computer to make an order.

9. Please, revert to older versions.Be aware of the shipping fraud.

10. They will ask you if not in a major city to collect your package outside the city after you already completed your payment.

11. I can't filter results and surf over range of products.

Steps to Troubleshoot & Fix 2B Egypt Issues

1. Fix 2B Egypt Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 2B Egypt: Restarting the app will resolve most errors.
  2. Update the 2B Egypt App. Here is how:
    1. On Android goto PlayStore » Search for "2B Egypt" » Open 2B Egypt » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 2B Egypt » click "UPDATE".
  3. Clear 2B Egypt app cache: Clearing cached data will force your app to retrieve the latest data directly from 2B Egypt servers.
    1. On Android, goto Settings » Apps » Select "2B Egypt" » click Storage » click "Clear Cache".
  4. Check 2B Egypt app permissions. If any of these permissions required to use your device's features are disenabled, 2B Egypt might not work.
  5. Uninstall and reinstall 2B Egypt. If nothing else has worked, completely uninstall 2B Egypt then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 2B Egypt not working


2. Fix 2B Egypt Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 2B Egypt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 2B Egypt not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 2B Egypt may not be able to connect to the Internet when running in the background.

Reported Issues