Published by Townsquare Media, Inc. on Aug 22, 2024

Report an issue with 97 Rock.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with 97 Rock - Tri-Cities (KXRX)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Townsquare Media, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 97 Rock - Tri-Cities (KXRX) image 1 contact 97 Rock - Tri-Cities (KXRX) image 2

97 Rock Customer Insights

1. As the only "modern" rock station in my area they suckTheres never any sound, no matter how loud the volume is and it sucks because this is my favorite station😒😕It's been awesome until today when I supposedly have an update and it won't update or allow me to open the app..Listen to Bob and Tom every morning and enjoy the music selection mostly.

2. So overall this is a good app however if you want the alarm clock to work you have to leave the app open and not closed in the background if you close it than the alarm does not work.

3. not worth the daily sad stories force pushed to phone just for contest once a week if that.97.1 plays classic and alternative rock.

4. I would give it 5 stars if it did not have to be open for the alarm to workconstant news stories about death daily.

5. Stop playing the Red Hot Chilli Peppers they suck!!Good for what you want it for.

6. rarely any actual contests.

Steps to Troubleshoot & Fix 97 Rock Issues

1. Fix 97 Rock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 97 Rock: Restarting the app will resolve most errors.
  2. Update the 97 Rock App. Here is how:
    1. On Android goto PlayStore » Search for "97 Rock" » Open 97 Rock - Tri-Cities (KXRX) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 97 Rock » click "UPDATE".
  3. Clear 97 Rock - Tri-Cities (KXRX) app cache: Clearing cached data will force your app to retrieve the latest data directly from 97 Rock servers.
    1. On Android, goto Settings » Apps » Select "97 Rock - Tri-Cities (KXRX)" » click Storage » click "Clear Cache".
  4. Check 97 Rock app permissions. If any of these permissions required to use your device's features are disenabled, 97 Rock might not work.
  5. Uninstall and reinstall 97 Rock. If nothing else has worked, completely uninstall 97 Rock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 97 Rock not working


2. Fix 97 Rock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 97 Rock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 97 Rock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 97 Rock may not be able to connect to the Internet when running in the background.

Reported Issues