Contact DJcity Customer Service

Why should I report an Issue with DJcity?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DJCity, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The DJcity Mobile App provides full functionality and access to the djcity. com record pool.

2. Further enhance your record pool experience by installing the DJcity Desktop App to enable remote downloads from anywhere in the world using your mobile device! Go to djcity. com/apps for details.

1. My only complaint would be performance and interface for playing songs could be improved to enable faster navigation.The update idea is amazing, but much like everyone else, the app keeps crashing after I press play on a song.

2. EDIT: I brought my review from 3 stars to 1 because as soon as i started using the app after i made my initial review i couldnt play any music because as soon as i press play on any track the app crashes.

3. Only 5hing to improve is to be able to play the complete track while driving in my car, but the previews usually hit the best spots of the song.

4. I see ALOT of people complain about this same problem so please fix it so we can all use the app!I love the content of the app but the playbar of the current song that is playing is not good.

5. Crate saving and search works effectively.Kinda hard to scroll through a track, when I want to skim through a song quickly to hear how it is.

6. I have uninstalled and reinstalled and the issue is present.Everything about the app is great exept for all of the preview music sounds absolutely terrible.

7. Djcity is amazing and so glad I switched from other dj pool services! Great workHuge improvments over the app a couple years back.

8. This happens in both my laptop and phone app.I have a subscription with dj city and I haven't been able to download music.

9. This app is spot on, love the remote download and being able to listen to the freshest and newest songs before anyone else.

10. Hit mark is too small, and often the song clicked won't show it's playing in the queue.

11. It’s very small and you need to be very precise when you want to drag it to progress in the song.

1. Fix DJcity Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DJcity: Restarting the app will resolve most errors.
2. Update the DJcity App. Here is how:
   1. On Android goto PlayStore » Search for "DJcity" » Open DJcity » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DJcity » click "UPDATE".
3. Clear DJcity app cache: Clearing cached data will force your app to retrieve the latest data directly from DJcity servers.
   1. On Android, goto Settings » Apps » Select "DJcity" » click Storage » click "Clear Cache".
4. Check DJcity app permissions. If any of these permissions required to use your device's features are disenabled, DJcity might not work.
5. Uninstall and reinstall DJcity. If nothing else has worked, completely uninstall DJcity then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DJcity not working

2. Fix DJcity Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DJcity be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DJcity not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DJcity may not be able to connect to the Internet when running in the background.