Published by True Digital & Media Platform Company Limited on May 9, 2024

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Why should I report an Issue with TruePlookpanya?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of True Digital & Media Platform Company Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TruePlookpanya Customer Insights

Steps to Troubleshoot & Fix TruePlookpanya Issues

1. Fix TruePlookpanya Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TruePlookpanya: Restarting the app will resolve most errors.
  2. Update the TruePlookpanya App. Here is how:
    1. On Android goto PlayStore » Search for "TruePlookpanya" » Open TruePlookpanya » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TruePlookpanya » click "UPDATE".
  3. Clear TruePlookpanya app cache: Clearing cached data will force your app to retrieve the latest data directly from TruePlookpanya servers.
    1. On Android, goto Settings » Apps » Select "TruePlookpanya" » click Storage » click "Clear Cache".
  4. Check TruePlookpanya app permissions. If any of these permissions required to use your device's features are disenabled, TruePlookpanya might not work.
  5. Uninstall and reinstall TruePlookpanya. If nothing else has worked, completely uninstall TruePlookpanya then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TruePlookpanya not working


2. Fix TruePlookpanya Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TruePlookpanya be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TruePlookpanya not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TruePlookpanya may not be able to connect to the Internet when running in the background.

Reported Issues