Contact TrueID Lite Customer Service

Why should I report an Issue with TrueID Lite: Live TV App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of True Digital & Media Platform Company Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. TrueID LITE ทรูไม่ทรูก็ดูได้ แอปดูทีวี! * การันตีด้วยยอดดาวน์โหลดมากกว่า 8.

1. All these channels are also available for free on other sources and without the constant adverts.Repeated disturb ads after updated.

2. Not only are you subjected to the constant adverts on the "free" channels but to googles on-screen adverts too.

3. There is no way to enter your True visions subscription into this and watch any real channels, nor is there any way to switch the menus into any language but Thai.

4. What the blurb doesn't explain: This is ONLY the free channels and ONLY advert supported.

5. Very annoyed.

6. Already Uninstaller.

7. Not recommend to use this app.

1. Fix TrueID Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TrueID Lite: Restarting the app will resolve most errors.
2. Update the TrueID Lite App. Here is how:
   1. On Android goto PlayStore » Search for "TrueID Lite" » Open TrueID Lite: Live TV App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TrueID Lite » click "UPDATE".
3. Clear TrueID Lite: Live TV App app cache: Clearing cached data will force your app to retrieve the latest data directly from TrueID Lite servers.
   1. On Android, goto Settings » Apps » Select "TrueID Lite: Live TV App" » click Storage » click "Clear Cache".
4. Check TrueID Lite app permissions. If any of these permissions required to use your device's features are disenabled, TrueID Lite might not work.
5. Uninstall and reinstall TrueID Lite. If nothing else has worked, completely uninstall TrueID Lite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TrueID Lite not working

2. Fix TrueID Lite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TrueID Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TrueID Lite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TrueID Lite may not be able to connect to the Internet when running in the background.