Published by TrocaTroca

Report an issue with Troca-Troca.
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Why should I report an Issue with Troca-Troca?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TrocaTroca to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Troca-Troca Customer Insights

Steps to Troubleshoot & Fix Troca-Troca Issues

1. Fix Troca-Troca Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Troca-Troca: Restarting the app will resolve most errors.
  2. Update the Troca-Troca App. Here is how:
    1. On Android goto PlayStore » Search for "Troca-Troca" » Open Troca-Troca » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Troca-Troca » click "UPDATE".
  3. Clear Troca-Troca app cache: Clearing cached data will force your app to retrieve the latest data directly from Troca-Troca servers.
    1. On Android, goto Settings » Apps » Select "Troca-Troca" » click Storage » click "Clear Cache".
  4. Check Troca-Troca app permissions. If any of these permissions required to use your device's features are disenabled, Troca-Troca might not work.
  5. Uninstall and reinstall Troca-Troca. If nothing else has worked, completely uninstall Troca-Troca then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Troca-Troca not working


2. Fix Troca-Troca Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Troca-Troca be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Troca-Troca not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Troca-Troca may not be able to connect to the Internet when running in the background.

Reported Issues