Published by Apps Wing on Oct 10, 2024

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Why should I report an Issue with Translate: Language Translator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Apps Wing to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Translate: Language Translator image 1 contact Translate: Language Translator image 2

Translate Customer Insights

1. A big waste of time.Very easy to use, only downside is the translation appears as a picture so you can't copy and paste, so I attach it to an email as a screenshot.As soon as I paid the much higher than average $13 to remove ads the app stopped working.

2. Thought the translations were fine and had no problems with the app prior to this.Each time when I go back to change language, the ads keep on coming ... That's why I didn't give 5 star... But the app is good.

3. Happy with the experience🥳Voice is a computer robot from 1990's its totally useless, does not sound anything like the real language.

4. This app has helped me tremendously!! I use it daily on several different apps that are in Korean, Spanish/Portuguese, French, etc.... I am able to communicate with people around the world.

5. If I use it in a classroom setting, students can't see the translation without me going around the room to show them.

6. Makes my responses quick!! I do wish there was a way to have it translate recorded video so I know what is being said.

7. Comfortable to use and gives good translation.

8. After hearing 1 translation, deleted immediately.This app is very useful but could be better if more languages are included.

9. There are translation apps that are much much much better on play store than this one.

10. 😀It's a good app for translation.

11. The options to copy & paste , plus a floating bubble are incredibly helpful.

Steps to Troubleshoot & Fix Translate Issues

1. Fix Translate Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Translate: Restarting the app will resolve most errors.
  2. Update the Translate App. Here is how:
    1. On Android goto PlayStore » Search for "Translate" » Open Translate: Language Translator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Translate » click "UPDATE".
  3. Clear Translate: Language Translator app cache: Clearing cached data will force your app to retrieve the latest data directly from Translate servers.
    1. On Android, goto Settings » Apps » Select "Translate: Language Translator" » click Storage » click "Clear Cache".
  4. Check Translate app permissions. If any of these permissions required to use your device's features are disenabled, Translate might not work.
  5. Uninstall and reinstall Translate. If nothing else has worked, completely uninstall Translate then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Translate not working


2. Fix Translate Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Translate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Translate not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Translate may not be able to connect to the Internet when running in the background.

Reported Issues