Contact China Train Booking Customer Service

Why should I report an Issue with China Train Booking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of China Highlights Int'l Travel Service Co., Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our repeat customers account for over 60% of bookings. ● Search real time train schedules and ticket availability online. ● Quickly book tickets, with as little as 1 hour to spare before departure. ● Alternatives are provided to help you adjust your travel plan. ● Freely choose your favorite seat, e. g. window seat or aisle seat. ● Payment is protected by PayPal, international credit cards security, WeChat, or Alipay. ● Get help with transfers, station layouts, maps etc, by reading in-app instructions. ● Receive in-app notification about your booking status. ● 1-to-1 customer service helps you deal with any emergency through WeChat, hotline, and email. “Travelling for the first time to China, I wasn’t sure how to book the train tickets.

2. They will also make sure your train tickets are delivered at your accommodations so you will not have to do anything yourself other than take a taxi to the station and board the train. Perfect! “Amazing and incredible service, it helped you in EVERYTHING, tickets, seating, gives you directions, examples, Etc.

3. The service provided by the app and staff is superb! Highly recommended! “Not only did they notify me of train cancellations due to typhoons, they also rebooked for next day by grabbing last two tickets.

4. China Train Booking app, launched by chinahighlights. com - one of the best tour companies internationally, maintains a top ticketing service reputation.

5. You don’t have to collect paper train ticket before departure.

6. China Train Booking supports to use e-ticket to get on your high speed train.

7. Don’t plan you train travels in China anywhere else since they well do anything to make your journey piece of cake.

8. Our 1-to-1 customer service answers your every question in no time, and provides useful suggestions based on your situation.

9. All through the China Train Booking app. They are amazing!

10. You make buying tickets so easy. ” - Eyepiktureu from US. “Beijing - Xi’an - Chongqing - Yichang - Shiyan - Wuhan - Shanghai - Beijing.

11. Easily check real-time train schedules and availability online.

1. Cannot select seats on the app, I was charged on my credit card even though the app said the payment didn't go through, I then went through and payed with PayPal so I have been double charged and when I try to contact no one gets back to me!!! - Refund made, tha k you but the android version of the app does not allow seat selection and contact is still very difficult with you guysI wanted to book a ticket for me and my grandma .

2. Also the ticket booking was very fast, easy and convenient.I've never visited China and was so nervous about taking the train and also about booking the tickets on line.

3. In the android settings I selected all permissions available but still no success :/Carrie, There is no doubt that you will rise fast at the apex of your career because your work speaks volumes of the kind of woman you are – efficient, organized and result-oriented.

4. Because the counter clerk at the station won't know the difference and cause unnecessary trouble I wanted to upload a picture of our passports, since in the app it said you would check the details with the passport.

5. Keep it up!🤝🏼Thank you for providing guidance for taking ticket, boarding train and exiting the railway station.

6. Miss carrie is also very helpful and help to find the best ticket of our trip.

7. But every time I wanted to add a picture (using camera or just choosing a picture ) I got an error that the app lacks permissions.

8. I am very happy to use this APP China train booking.

9. Excellent support via WeChat too 👍Cannot select passengers, when doing so, I get an error: "please choose at least onepassenger" (sic).

10. China Train Booking is the best booking app I've used.

11. Time for the developers to start work again.This APP is very helpful for foreigners because this APP is in english.

1. Fix China Train Booking Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart China Train Booking: Restarting the app will resolve most errors.
2. Update the China Train Booking App. Here is how:
   1. On Android goto PlayStore » Search for "China Train Booking" » Open China Train Booking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for China Train Booking » click "UPDATE".
3. Clear China Train Booking app cache: Clearing cached data will force your app to retrieve the latest data directly from China Train Booking servers.
   1. On Android, goto Settings » Apps » Select "China Train Booking" » click Storage » click "Clear Cache".
4. Check China Train Booking app permissions. If any of these permissions required to use your device's features are disenabled, China Train Booking might not work.
5. Uninstall and reinstall China Train Booking. If nothing else has worked, completely uninstall China Train Booking then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing China Train Booking not working

2. Fix China Train Booking Server issues & Internet Connection

1. Check network connection: An unstable Internet will make China Train Booking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to China Train Booking not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, China Train Booking may not be able to connect to the Internet when running in the background.