Contact Toca Life Customer Service

Why should I report an Issue with Toca Life: Town?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Toca Boca to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Toca Life is a series of apps that takes you beyond the map of Toca Life: Town and let you discover new places within the Toca Life universe. - 21 characters to play with.

2. At Toca Boca, we believe in the power of play to spark kids’ imaginations and help them learn about the world.

3. With different locations and many classic Toca Boca characters, the everyday adventures in Town are infinite. Move around in town!

4. Toca Life: Town is made for kids as young as 3 yet can capture the imagination of those much older.

5. Our products include award-winning apps that have been downloaded more than 130 million times in 215 countries and offer fun, safe, open-ended play experiences.

6. You rule this Town, a play world where anything and everyone is welcome!

7. Use your imagination to create your own world and play together with friends and family.

8. Learn more about Toca Boca and our products at tocaboca. com.

9. Visit the store to buy groceries, stop by the restaurant to cook lunch, and head home to watch movies with friends.

10. It's filled with surprises and exciting things to do - there are no limits, just fun! Come play!

11. Build a sand castle or go on an adventure in the dark? In this Town you decide!

1. I love all the characters and places to play In.( This next part is about Toca world just incase you didnt know witch you shouldn't have) But there is one thing I have a older phone and it lagged so much and I love to play but I so slow to load into a different Location and out.over all great game but if possible please make it less lagged on older phones.I purchased many of these games, now I have a new phone but same email and I have to buy them again? Why is that.

2. Was a lot of fun for her so I guess she would recommend it hahaI wish in the game you could design your own house.Also I would love if you guys added more to the town like a school and other jobs and you have to get hired for them.It would be cool of you added a trainstop or bustop so you can go on a vacation or move to another town I know it's a lot but it would be really cool .But besides that I think it is worth 4 dollars and it's super fun and it would be cool if you added the time and day on the top and if you changed the time to night or day.☺☺☺☺☺☺☺☺Okay EVERYBODY listen up.

3. I love toca life, and I have bought 4 extensions for it but this one is different, it is SMALLER like A LOT it only has like 4 or 5 VERY SMALL buildings.

4. I am trying to re-install it right now to see if that works, but we should not have to uninstall and reinstall every time an update happens.The very first of the Toca Life games, right here.

5. It made a love for toca boca they now have the entire collection off apps.

6. Toca life pets or the farm free cuze I love.

7. Tried to open it just now after update days ago, and all that pops up is a long empty bar with the words "Update is paused while wifi is unavailable." I never had it set to using wifi to download because I uave unlimited data on my phone.

8. But that shouldn't stop you from exploring this well created game!I bought this app for the kids a few years ago and they loved it.

9. I have been wanting this app for a long time and couldn't stop thinking about it but my hopes that the app would be free just disappeared wen I found out it wasn't free I hope you make.

10. Anyway I bought this for my small cousin and we always used to make little roleplays in the game with all the characters.

11. If you are like me and would rather have a bigger house and store in the game then get a different extension.Awesome game.and that is form and 11 year old.

1. Fix Toca Life Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Toca Life: Restarting the app will resolve most errors.
2. Update the Toca Life App. Here is how:
   1. On Android goto PlayStore » Search for "Toca Life" » Open Toca Life: Town » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toca Life » click "UPDATE".
3. Clear Toca Life: Town app cache: Clearing cached data will force your app to retrieve the latest data directly from Toca Life servers.
   1. On Android, goto Settings » Apps » Select "Toca Life: Town" » click Storage » click "Clear Cache".
4. Check Toca Life app permissions. If any of these permissions required to use your device's features are disenabled, Toca Life might not work.
5. Uninstall and reinstall Toca Life. If nothing else has worked, completely uninstall Toca Life then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Toca Life not working

2. Fix Toca Life Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Toca Life be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Toca Life not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Toca Life may not be able to connect to the Internet when running in the background.