Contact Toca Life Customer Service

Why should I report an Issue with Toca Life: Stable?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Toca Boca to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Create videos up two minutes long and save them to your camera roll to share later! - Explore four locations: stable, arena, forest and shop. - Create stories for 24 new characters plus horses and other animals! - Care for your horses: feed them, lather them up till they're nice and clean, brush them. - Choose outfits from your favorite themes: medieval, western, everyday stable life and fantasy! - Hop on to ride bikes in the forest and race motorcycles in the arena! - Set up obstacles and show off your horse's jumping skills! - Eat at the food court and use the portable potties! - Snuggle into your sleeping bag to stay warm under the stars! - Move horses, characters and objects from here to there in the horse transport! - Record your stories in the app and share with your friends! - No time limit or high scores — play for as long as you like!

2. Each location gives you access to the horse transport, so you can get your horses, equipment, bikes and even characters from here to there.

3. Choose your most trusted horse and head off for an adventure in the woods, where you can sleep under the stars in your sleeping bag, then wake up for a swim in the waterfall.

4. One of our top requests for the Toca Life series has been horses!

5. THE ARENA: Next, advance to the arena and show off your horse's jumping skills.

6. THE STABLE: Step into the stable and can care for your horses.

7. When you're finished grooming your horses (and cleaning up their poop! ), take a well-deserved break in the club room.

8. Groom horses, care for them and show them!

9. After the celebration, you can race motorcycles in the arena — vroom! — or get a snack in the food court.

10. THE SHOP: When you need more horse tack, head over to the shop — you'll find everything you need.

11. Put what you want to move into the transport, close the door and select the new location by tapping an icon.

1. Keep making new locations for Toca Life: World!😱😀 How do I start saying this-- THIS GAME IS SO AMAZING!! I have always been a fan of these games they are so cute and I can always make great stories!!😀It would be great though if people could interact with others like one on one and maybe even have actual horse competitions to go to where they could compete against other players ! Other than that the game is lovely keep up your great work.❤❤❤This app is fun and I have purchased like 3 or 4 toca life games, they are very worth it and all, except I'm getting tired of having to pay for these games.

2. So please, put these games for free for a while.This is an awesome game as i know from other devices but on one of my devices it just wont download amd it is the same for the hospital,office and vacation and city .I know this is a problem as on similar devices it has worked .Please help this problem and if it isnt your fault im very sorry for using up your time.Very educational for children that are wanting to work in a stable! Good job, Toca Boca.

3. Anyway love the adventures, mysteries and the minies.This is a very very much fun game and I really love it!!❤️❤️❤️ althought there is a glitch whenever I leave for a certain time it puts Two girls, they have blue hair and they have antlers.

4. Because just for a game? But not disappointed pals! Good job! Five stars for ya!I love this game sooooo much!! Accept that you have to pay for it of course....because a lot of people are not allowed/can't pay For a game....... But otherwise this is a great game.

5. And they pop up in my little people catolog, and whenever I go to a different place or leave the game, they disappear like if they aren't in the game and I can't find them again untill another certain amount of time.

6. Thank you.Love this game but wish you didn't have to pay for so many things.

7. please fix the bug thoI love this game, but there is a glitch.

8. Characters simply disappear, leaving the entire game just background.

9. As a children's game it should be mostly free.

10. In this case I will usually reopen the game to fix it, unfortunately it will happen repeatedly and I will need to reopen the game many times.

11. I think they should stay in the game cause I really like how they look.

1. Fix Toca Life Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Toca Life: Restarting the app will resolve most errors.
2. Update the Toca Life App. Here is how:
   1. On Android goto PlayStore » Search for "Toca Life" » Open Toca Life: Stable » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toca Life » click "UPDATE".
3. Clear Toca Life: Stable app cache: Clearing cached data will force your app to retrieve the latest data directly from Toca Life servers.
   1. On Android, goto Settings » Apps » Select "Toca Life: Stable" » click Storage » click "Clear Cache".
4. Check Toca Life app permissions. If any of these permissions required to use your device's features are disenabled, Toca Life might not work.
5. Uninstall and reinstall Toca Life. If nothing else has worked, completely uninstall Toca Life then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Toca Life not working

2. Fix Toca Life Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Toca Life be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Toca Life not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Toca Life may not be able to connect to the Internet when running in the background.