Published by Toca Boca on Oct 20, 2023

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Why should I report an Issue with Toca Life: Neighborhood?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Toca Boca to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Toca Life: Neighborhood

1. If you download Toca Life: Neighborhood today, soon you will be able to connect it with the rest of your Toca Life apps. 4 new apartments with different themes to live and hang out in!

2. At Toca Boca, we believe in the power of play to spark kids’ imaginations and help them learn about the world.

3. Very soon we will introduce Toca Life: World, our new mega app that brings all of the Toca Life locations together.

4. Toca Life: World will be the place for all new themes and updates, and even some surprise gifts!

5. Bring your best friends to the Rob-o Café and pick out food from the conveyor belt.

6. Our products include award-winning apps that have been downloaded more than 200 million times in 215 countries and offer fun, safe, open-ended play experiences.

7. Visit the interior design store were you can find loads of items to decorate your new place.

8. Learn more about Toca Boca and our products at tocaboca. com.

9. Grab a bite from the conveyor belt or order a smoothie from the giant robot.

10. We design our products from the kids' perspective to empower kids to be playful, to be creative and to be who they want to be.

11. Choose between four tasty flavors. Which one will you pick?

Toca Life Customer Insights

1. 😁😁The game is pretty good,but there are a few things that I didn't like about it.1.You can't customize your own characters or dress them because there is no clothing stores.2.There are only 3 locations you can go to (that sometimes gets boring to keep going to).And lastly 3 there are no food stores or markets where you can buy essential items to dress,feed,or clean your character.This is my favourite because I never liked that you would only add one house, but in this game you get four apartments (close enough to houses) now I understand that you can't add much to this because of the other Toca Boca game coming out but, I agree with others.

2. Its so cool that the stuff in this game adds worlds in toca life world which is free i hope that you can enjoy it tooI love this game because #1 Some how I got it for free #2 it's so fun I wish that they would add a little bit more places #3 it's really fun I have fun playing it and it's not bad but maybe just more placesThis game is really fun like all the other toca life games but there is one very huge problem that I really wish it was fixed but after you clear an apartment like throw all the stuff in the trash can.

3. I would really like to customize some of the other apartments without it resetting but everything else is very goodI love it because it goes on my original toca boca app and I can just pretend that I've bought it so thanks toca boca app I previously love it so much I am going to use this app all day even the other toca boca games also goes on the original one too so thank you very much toca boca bye bye 👋Now get me straight, this is a great app! There are a few downsides though.

4. I wish there was more things to do for your characters.I love love love the app! I just got it and I'm already addicted! 😁 One thing I have to say is, I wish to cancel boca added a thing where you could design stuff for the apartments so you had more of a choice.

5. Other wise I'm in love with the game, so please keep up the amazing work.

6. I don't like how there is only 4 places like toca after school.. And I would like somewhere to do something other then shop or eat like a park or something.

7. It really is a delightful game.My little brother loved it so much! Though i wish it didnt cost money.

8. Toca Boca does give you alot of choses, too.

9. The restaurant doesn't have real food, so you can't nessecerialy have "meals." At the apartments there is barely any food which goes on to my previous point.

10. I especially love how there is a whole new empty room for you to decorate with your style.

11. Otherwise I like the new characters and I love the new style.

Steps to Troubleshoot & Fix Toca Life Issues

1. Fix Toca Life Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Toca Life: Restarting the app will resolve most errors.
  2. Update the Toca Life App. Here is how:
    1. On Android goto PlayStore » Search for "Toca Life" » Open Toca Life: Neighborhood » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toca Life » click "UPDATE".
  3. Clear Toca Life: Neighborhood app cache: Clearing cached data will force your app to retrieve the latest data directly from Toca Life servers.
    1. On Android, goto Settings » Apps » Select "Toca Life: Neighborhood" » click Storage » click "Clear Cache".
  4. Check Toca Life app permissions. If any of these permissions required to use your device's features are disenabled, Toca Life might not work.
  5. Uninstall and reinstall Toca Life. If nothing else has worked, completely uninstall Toca Life then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Toca Life not working


2. Fix Toca Life Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Toca Life be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Toca Life not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Toca Life may not be able to connect to the Internet when running in the background.

Reported Issues