Published by Toca Boca

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Why should I report an Issue with Toca Mini?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Toca Boca to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Toca Mini

1. At Toca Boca, we believe in the power of play to spark kids’ imaginations and help them learn about the world.

2. Our products include award-winning apps that have been downloaded more than 130 million times in 215 countries and offer fun, safe, open-ended play experiences.

3. Don’t forget to take a snapshot of your creation and share with your friends! • No rules or stress - create and play anyway you want!

4. We design our products from the kids' perspective to empower kids to be playful, to be creative and to be who they want to be.

5. Learn more about Toca Boca and our products at tocaboca. com.

6. Adding facial features allows your Mini to smile, sneeze and see!

7. That's up to you in the colorful world of Toca Mini.

8. With thousands of possible combinations there are endless ways of creating your very own Mini!

9. To get started, tap your Mini to add colors, stripes, sleeves or even pants.

10. Be creative with stamps to add details such as hats, socks, laces and buttons.

11. Let your imagination run wild in this creative app for kids!

Toca Mini Customer Insights

1. Can I please get a refund? I love the toca boca games but i just want a refund.I know I'm older than the directed demographic, but this game is still super fun! I love all the options, and how easy it is to make awesome little creatures!!! 100/10!!!This app is a quite fun game you can do anything with your imagination maybe making a robot a alien a goofy unicorn and my personal favourite making country humans you can save your characters by pressing the camera button when your done it will save the picture of your character in your gallery (an app on all devices automatically to see the photos you have and delete or edit them) this game shows many similarities to Gacha Club and Gacha life etc overall it's a good gameVery fun! I love creating my own character.

2. That is where you come in, you can give children a chance to play the game, and if they do not have toca mini then they can create only one for free, i at least think it's a good idea What would you make? The kids like side scrolling runners!You know how you can rotate shapes? On the torso, when you try to rotate them, they appear to not move at all until you let go.

3. One problem is that if I put something like a spider web on my person it's stuck! Other than that it's very fun withI like it, but i wish that you made a game (specifically free) for these little creatures you can save and import to the game and also make QR Codes too, if nintendo did it, you can too toca boca.

4. p.s i know this is aimed at a much younger audience than me, but kids love videogames so much that they need a new fresh free adventure.

5. Thanks 😊It's okay, I guess, but there are no accessories so your just stuck with a very simple character and you can't do anything with the characters in any way really.

6. This is a colorful, fun game! But there's a mishap.

7. I just want a refund.Kinda good.

8. Please fix thisAwesome game.

9. There's not alot of items to put on the character.

10. Drawing is an entire line across the whole figure and it's not very creative.

11. Also some of the items are hard to rotate.

Steps to Troubleshoot & Fix Toca Mini Issues

1. Fix Toca Mini Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Toca Mini: Restarting the app will resolve most errors.
  2. Update the Toca Mini App. Here is how:
    1. On Android goto PlayStore » Search for "Toca Mini" » Open Toca Mini » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toca Mini » click "UPDATE".
  3. Clear Toca Mini app cache: Clearing cached data will force your app to retrieve the latest data directly from Toca Mini servers.
    1. On Android, goto Settings » Apps » Select "Toca Mini" » click Storage » click "Clear Cache".
  4. Check Toca Mini app permissions. If any of these permissions required to use your device's features are disenabled, Toca Mini might not work.
  5. Uninstall and reinstall Toca Mini. If nothing else has worked, completely uninstall Toca Mini then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Toca Mini not working


2. Fix Toca Mini Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Toca Mini be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Toca Mini not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Toca Mini may not be able to connect to the Internet when running in the background.

Reported Issues