Contact Timeular Customer Service

Why should I report an Issue with Timeular: Time Tracking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Timeular GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Requiring a connection to the internet means when I pull out my phone to change activities or add a new one on the elevator, or parking garage it allows me to spend time getting it ready and then fails to save.

2. Being able to categorize your time as spaces and have it linked to the device is very practical.I don't think I've ever written a negative review for an app but this app feels really unpolished.

3. Don't use for anything actually important.£19 a month to be able to integrate the device into Google Calendar or Toggl seems a bit steep, especially for a solo user who used to use Toggl which does this for free.

4. I am constantly running into situations where the syncing overwrites my time incorrectly, UI elements don't update until I navigate away and come back, warnings about input while I'm still picking times, functionality breaking if you do things slightly out of order, etc.. I feel like I'm constantly stubbing my toe.

5. The physical device only connects half the time and even when it does it's debatable if it will accurately track time.

6. Do not buy the device! Device doesn't stay connected, so when long session of X activity has been going, it requires a lot of fiddling to switch to another activity.

7. Device doesn't connect properly and both the app and Windows software are unreliable, crashing or failing to launch.

8. The Insights page is what I have the most issue with- not sure if it's a big or by design, but the currently, the default display is for last week's data when I'm interested in this week's.

9. The whole point of this product is to make tracking easier than just writing it down manually but that's far from the reality.It's alright for time tracking.

10. Bottom line: it's a cool concept with a lotta rough edges.Don't waste your time or money.

11. In terms of extras, I would also love a widget option!Based purely on my unboxing and setup experience (I got it used without printed directions) I'd say this app could really reduce friction in onboarding.

1. Fix Timeular Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Timeular: Restarting the app will resolve most errors.
2. Update the Timeular App. Here is how:
   1. On Android goto PlayStore » Search for "Timeular" » Open Timeular: Time Tracking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Timeular » click "UPDATE".
3. Clear Timeular: Time Tracking app cache: Clearing cached data will force your app to retrieve the latest data directly from Timeular servers.
   1. On Android, goto Settings » Apps » Select "Timeular: Time Tracking" » click Storage » click "Clear Cache".
4. Check Timeular app permissions. If any of these permissions required to use your device's features are disenabled, Timeular might not work.
5. Uninstall and reinstall Timeular. If nothing else has worked, completely uninstall Timeular then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Timeular not working

2. Fix Timeular Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Timeular be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Timeular not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Timeular may not be able to connect to the Internet when running in the background.