Published by The TJX Companies, Inc on Jun 15, 2023

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The TJX Companies, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Marshalls Official

1. Thanks for downloading the Marshalls App.

2. Now you can shop amazing styles & savings anytime, anywhere. - Use the Snap It, Shop It feature to search for items. you see (and love), and we’ll show you similar styles. - Upload e-gift cards and Reward Certificates right to your account. - Manage your TJX Rewards Credit Card account on the go.

Marshalls Official Customer Insights

1. I have other credit cards and they don't do this to me just Marshall credit cards and it was the bank make no kindofsenceEasy to use, I can make payments as often as I want! (more than once a month) which is a great way to pay down your bill without the high finance charge! I love Marshall's, good quality products and affordable prices! That's a win/win in my book! 💞App keeps telling me my password is incorrect but when I log in through the web browser it works just fine my problem is that the web browser wont let me use my $10 dollar reward in store it tells me to download the app to be able to get the barcode for the clerk to scan but I can't do that if the app doesn't work all i know is I won't be using the card no moreApp is easy to use.... I had problems with it freezing up, but I uninstalled and reinstalled and now it's working just fine ☺️... App is freezing up again and won't let...

2. If you're a shooper like me, you know that measurements vary by manufacturer.There is no delete button for all items in your cart and it takes forever to delete each one, it is very time consuming specially the confirmation that you want to delete the item... the back button delay for 3 seconds before it can return to the previous page, no zoom on the items, now it says access denied, their app crash and I could not get to anything... even after I close the app.

3. What a garbage app, I hope this gets an update, the app itself is very slow, unresponsive... old.Don't take this credit card they have lower my credit twice because of my credit score I soon as I finish paying them I am finish with them.

4. ???? I just spoke to Customers service and they gave me this excuse about the second time that I have my credit score low.

5. I get emails from Marshall's and TJX Rewards card all the time.

6. I have a lot of credit and this is the only card that does this lower y'all amount of credit.

7. If you accidentally swipe right a second time, you'll end up on the menu page and lose your place and browsing filters.

8. I am still able to pay my bill, but not sign in for rewards, etc?Terrible app... every time I try to open the app to pay o buy it won't let me.

9. Or you guys fix this or close it for good, because is not helping at all...This Marshall app was poorly developed, and not user friendly.

10. Thinks I need to verify my email, but won't send me an email so I can verify it.

11. It has a weird swipe feature when viewing merchandise.

Steps to Troubleshoot & Fix Marshalls Official Issues

1. Fix Marshalls Official Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Marshalls Official: Restarting the app will resolve most errors.
  2. Update the Marshalls Official App. Here is how:
    1. On Android goto PlayStore » Search for "Marshalls Official" » Open Marshalls Official » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marshalls Official » click "UPDATE".
  3. Clear Marshalls Official app cache: Clearing cached data will force your app to retrieve the latest data directly from Marshalls Official servers.
    1. On Android, goto Settings » Apps » Select "Marshalls Official" » click Storage » click "Clear Cache".
  4. Check Marshalls Official app permissions. If any of these permissions required to use your device's features are disenabled, Marshalls Official might not work.
  5. Uninstall and reinstall Marshalls Official. If nothing else has worked, completely uninstall Marshalls Official then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Marshalls Official not working


2. Fix Marshalls Official Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Marshalls Official be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Marshalls Official not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Marshalls Official may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I well like to delete my account in Marshalls and TJ Maxx and HomeGoods

    — by Rakym Asangaziev 1 year ago

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