Published by The Medical Company on Sep 3, 2023

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Medical Company to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MedSchool Customer Insights

1. The next button option is there at the bottom of the selected reading but if you want to go to a previous section you have to go back and choose it manually from the list.Amazing app! Honestly, im not a med student, but its amazing!! I want to be a doctor one day and its an amazing help!! I do think that we should be able to make a profile so that we can communicate with each other!! That way, we can ask and answer questions!! Amazing app!!MedSchool is a great app that helps smooth the transition from academic to clinical medical teaching, eoth systematic approaches to everything from ECGs to systems exams, and I expect it'll be a famtastic resource for internship year as well.

2. Thanks for developing such a good app!Simple yet useful app which I'm referring to constantly as a med student who is currently transitioning from the classroom into the clinical setting.very comprehensive! and super easy to use.

3. very clever designed! this is really what i was hoping for! keep up the good work.The trial pages they let you see for free are way better quality and more substantial than the paid options.

4. Very good app.Its amazing ... if you can add pictures to the examination maneuvers like in CNS and cranial nerves examination if will be more helpful.

5. That would be really amazing.What's there is good, although missing lots of info surrounding most topics, and some topics entirely.

6. Great job I understand its a business and everything but increasing the subscription cost from under 6 Qatari ryals to 14 ryals a month is alot I appreciate the great job and efforts but its still alot l.

7. I totally understand the premium access thing but I can't afford it right now so I'm stuck to only being able to read three pages every day.

8. I wish I used geeky medics, it's cheaper and better.They have free features, but if you want full access you have to pay.

9. Overall it is a very cleanly laid out app that has the potential to be a very streamlined high yield tool but it definitely needs simply more to be there to justify keeping up a subscription.Great app.

10. Didn't know such an amazing app existed until I needed some info for my rotation and I came across this app.

11. This looks like a good resource to break into the basics of practice but will offer little in the what and why.

Steps to Troubleshoot & Fix MedSchool Issues

1. Fix MedSchool Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MedSchool: Restarting the app will resolve most errors.
  2. Update the MedSchool App. Here is how:
    1. On Android goto PlayStore » Search for "MedSchool" » Open MedSchool » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MedSchool » click "UPDATE".
  3. Clear MedSchool app cache: Clearing cached data will force your app to retrieve the latest data directly from MedSchool servers.
    1. On Android, goto Settings » Apps » Select "MedSchool" » click Storage » click "Clear Cache".
  4. Check MedSchool app permissions. If any of these permissions required to use your device's features are disenabled, MedSchool might not work.
  5. Uninstall and reinstall MedSchool. If nothing else has worked, completely uninstall MedSchool then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MedSchool not working


2. Fix MedSchool Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MedSchool be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MedSchool not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MedSchool may not be able to connect to the Internet when running in the background.

Reported Issues