Published by The Emirates Group on Feb 13, 2024

Report an issue with Skywards Everyday.
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Why should I report an Issue with Skywards Everyday?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Emirates Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Skywards Everyday

1. Simply download the Skywards Everyday app, log in, and link a payment card to your profile and you’re ready to earn Skywards Miles.

2. Earn Skywards Miles automatically when you shop, dine, play and unwind in the UAE.

3. Choose from hundreds of partners throughout the UAE. * Link up to five Visa or Mastercard debit or credit cards to your profile to earn Skywards Miles automatically at checkout. * Earn with hundreds of partners across fine and casual dining, luxury and high street shopping, grocery, services, leisure, entertainment, beauty and wellness. * Find partner outlets and offers nearby quickly and easily using the map view. * Multiply your Skywards Miles when you use an Emirates Skywards Credit Card or spend with our partners at Dubai Mall.

Skywards Everyday Customer Insights

1. Tried uninstalling and installing it again, but didn't work.I bought some stuff from a pharmacy that allowed me to receive skywards points but they did not know how to register the purchase in order to collect the points.I then got in touch with the Skywards dept in order to get the points.They delayed in writing to me&then said to me that since2weeks have elapsed they could not credit the points to my account.They very conviently ignored the fact that by replying so very late they were responsible for me missing the deadline!They couldn't be botheredAfter linking the cards.

2. The info on the app is Deceptive as when they ask you to upload receipts via "Chat" but it turns out there is Another process to doing it! Also the App is not updated for outlets that have closed down! So waste of valuable time for the user in both and other cases! There is no mgmt supervision on the operation of the App.

3. EK took away 100k miles that my husband just transferred from his bank due to a glitch in the system and refuse to return the miles.

4. Waste of time using this app.Keep loading forever UselessThe app is badly developed and to make it worse its NOT updated or maintained.

5. Also I tried to use at LuckyVoice, they had no idea what was the app and didnt give any points 😐Totally useless.

6. Customer service said that it would take 4 days but still nothing, and more often than not the points so not get added and there is literally nothing you can do about it.Can't get past the login screen.

7. Since linking my card as you have to, this app works less than half the time, for example on a bill of over 400aed at Cafe Bateel it did not reflect.

8. It's better everyone delete this app.Terrible experience with the skywards team and customer service.

9. I got my bill after midnight, and on the app it won't let me access the page for the restaurant to input the information of my purchase.

10. Tried both email and skywards number, but it keeps loading forever.

11. And the bank statement does not show that.Stupid app from Emirates, purchases not reflected in the app.

Steps to Troubleshoot & Fix Skywards Everyday Issues

1. Fix Skywards Everyday Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Skywards Everyday: Restarting the app will resolve most errors.
  2. Update the Skywards Everyday App. Here is how:
    1. On Android goto PlayStore » Search for "Skywards Everyday" » Open Skywards Everyday » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Skywards Everyday » click "UPDATE".
  3. Clear Skywards Everyday app cache: Clearing cached data will force your app to retrieve the latest data directly from Skywards Everyday servers.
    1. On Android, goto Settings » Apps » Select "Skywards Everyday" » click Storage » click "Clear Cache".
  4. Check Skywards Everyday app permissions. If any of these permissions required to use your device's features are disenabled, Skywards Everyday might not work.
  5. Uninstall and reinstall Skywards Everyday. If nothing else has worked, completely uninstall Skywards Everyday then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Skywards Everyday not working


2. Fix Skywards Everyday Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Skywards Everyday be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Skywards Everyday not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Skywards Everyday may not be able to connect to the Internet when running in the background.

Reported Issues

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