Published by EITC, du telecom UAE

Report an issue with du ENTERTAINER.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with du ENTERTAINER?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EITC, du telecom UAE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

du ENTERTAINER Customer Insights

1. moreover Du support is very unhelpful they are unable to solve the issue from last week and so on.Du proves to go from worse to worse, the app is not working, and you can not find a single announcement from the company confirming that, they used to totally ignore their clients, they are perfect only in collectionthey ask you to accept privacy policy and provide no way of accepting it.

2. Despite having valid accounts with both Du and Entertainer, this app does not login and does not even allow you to register or even sends an email when you choose the forget password option despite recognizing that email is valid.

3. As I eat bugs for extra protein..this is not a major problem I can't fix...see you after lunchi have changed my phone and was unable to login, when I click forget my password I don't recieve email to reset the password.

4. It is a shame that DU cares nothing for its customers who are indirectly partners in their successes.Du! What's the point of offering if this "free" entertainer app if one cannot retrieve their account information, create a new account, or even just log in? This is a failure of basic fundamentals.I think it has a bug in the system..I can't log on.

5. When i request for password change, it says the link has been sent to my mail id, but i haven't received a single mail so far.

6. Kindly fix this so that i can give a genuine rating after utilising the offers on the app.Du is the worst in terms of absolutely everything from their apps to the supposed service they should provide.

7. Cannot create a new account as my email address is already registered.

8. Don't waste your time and download.Cannot Login.

9. App has serious issues allowing customers to login.

10. Their customer service is clueless about everything and go as far as lying just to get rid of you same when you visit their shops with complaints.

11. It shows the DNA of DU which lacks customer satisfaction and probably commitment to only self enrichment.

Steps to Troubleshoot & Fix du ENTERTAINER Issues

1. Fix du ENTERTAINER Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart du ENTERTAINER: Restarting the app will resolve most errors.
  2. Update the du ENTERTAINER App. Here is how:
    1. On Android goto PlayStore » Search for "du ENTERTAINER" » Open du ENTERTAINER » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for du ENTERTAINER » click "UPDATE".
  3. Clear du ENTERTAINER app cache: Clearing cached data will force your app to retrieve the latest data directly from du ENTERTAINER servers.
    1. On Android, goto Settings » Apps » Select "du ENTERTAINER" » click Storage » click "Clear Cache".
  4. Check du ENTERTAINER app permissions. If any of these permissions required to use your device's features are disenabled, du ENTERTAINER might not work.
  5. Uninstall and reinstall du ENTERTAINER. If nothing else has worked, completely uninstall du ENTERTAINER then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing du ENTERTAINER not working


2. Fix du ENTERTAINER Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make du ENTERTAINER be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to du ENTERTAINER not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, du ENTERTAINER may not be able to connect to the Internet when running in the background.

Reported Issues

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