Published by wcr on Feb 27, 2024

Report an issue with SeTracker2.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with SeTracker2?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of wcr to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SeTracker2 image 1 contact SeTracker2 image 2

SeTracker2 Customer Insights

1. But honestly 30 bucks for a kids watch phone isnt bad at all.This app is a great idea but needs a lot of work.

2. The watch itself is functional, the phone calls work ok.

3. There is no reply when attempting to send messages to the app developer.This watch was listed in an article as one of the best tracking watches for kids.

4. Those are the only 2 things I really need the app for.The watch has worked wonders an gives me great peace of mind but the accompanying app has given me the blues.

5. If you love barely functioning apps that shove ads in your face, this one is for you! After subscribing to upgrade to ad free experience, you'll still get randomly bombarded with ads and will need to go into settings to reset "no ad" option.

6. The watch often doesn't connect when attempting to use functions through the app such as sound guardian or attempting to call it.

7. It does work and provides lots of functionality that similar apps charge extra for (like voice chat).Very few instructions on how to use the app.

8. It only updates location every 10 min and half the time it's wrong, which isn't super helpful for tracking a child who runs.

9. The watch seems to work fine except for the GPS part.

10. Basically, stay clear of any "smart watch" that's bundled with this junk.I love the fact it give you so much control.

11. The GPS in the app isn't always correct and the boundaries settings doesn't work.

Steps to Troubleshoot & Fix SeTracker2 Issues

1. Fix SeTracker2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SeTracker2: Restarting the app will resolve most errors.
  2. Update the SeTracker2 App. Here is how:
    1. On Android goto PlayStore » Search for "SeTracker2" » Open SeTracker2 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SeTracker2 » click "UPDATE".
  3. Clear SeTracker2 app cache: Clearing cached data will force your app to retrieve the latest data directly from SeTracker2 servers.
    1. On Android, goto Settings » Apps » Select "SeTracker2" » click Storage » click "Clear Cache".
  4. Check SeTracker2 app permissions. If any of these permissions required to use your device's features are disenabled, SeTracker2 might not work.
  5. Uninstall and reinstall SeTracker2. If nothing else has worked, completely uninstall SeTracker2 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SeTracker2 not working


2. Fix SeTracker2 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SeTracker2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SeTracker2 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SeTracker2 may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • There is no Registration code to bind with app. It always say "No registration code, please, wait". How to solve?

    — by Aung Si Phyo 2 weeks ago

  • Hello. I can not connect my smartwatch with my phone, i see the message: No registratuon code, plase wait.

    — by Daniel Maxim 1 month ago

  • i cant get the regestation code..

    — by eden 1 month ago

  • i am unable to get my regestation code for my son.

    — by eden 1 month ago

  • I can’t link my watch to the app it’s saying no registration code please wait
    Lauriechown@redacted
    IMEI: 868189045741693
    Uk

    — by Laurie Chown 1 month ago

  • Sim seem to be working well on other device.. not reading in watch.. no registration code please wait awhile ... This is what it's showing

    — by Reva 1 month ago

  • Hello,
    i am not able to pair my watch(dx1516) with the application(SeTracker2), i don't have a registration code. when i click on "Registration code" in the watch, i get the message "No registration code, please wait!"
    i put a sim card in, and am able to make calls. but i want to pair with the android application, please.
    My IMEI number: 860497069016605
    My email: dahomy999@redacted
    i live in Africa
    please help

    — by aboda7am 1 month ago

  • Hello, I need help for an smartwatch with ”no registration code”. The IMEI is: 863269072829374. Thank You!

    — by OVIDIU 1 month ago

  • Hi I'm not able to find the registration code for the watch with the following IMEI: 865099046827768

    — by Yam 1 month ago

  • There’s no registration code that came with the watch. How can I bind the watch with phone?

    — by Zeyad Camid 2 months ago

  • 865099064508373

    — by Kreshnik 2 months ago

  • no registration code please wait
    865099064508373

    — by Kreshnik 2 months ago

  • no registration code please wait
    865099064508373

    — by Kreshnik 2 months ago

  • I need a registration code for my kids smart watch 866925041528184

    — by Muhammad Toffaha 2 months ago

  • Hi,

    I need your help I bought Q12 smartwatch for my kid, but no registration code available. Could you provide me that registration code? IMEI: 355231054198843

    — by Mohd Abd Rashid 2 months ago

  • Try to pair smart watch with setracker 2 app but watch unable to show the registration code with error code " no registration code, please wait"

    — by Cash 2 months ago

  • How to get code for my smart watch Smart2030 c001

    — by leotrim 2 months ago

  • No registration code. Please wait.
    Imei : 355231056038096

    — by KHALID FAESAL BIN ABDUL RAHMAN 2 months ago

  • I got :No registration code, please wait!" message when i try to bind watch to my phone. IMEI: 860497062358178.

    — by Alin-Manuel Chioveanu 2 months ago

  • am facing an issue with the Q12 smartwatch. There is no registration code for both watches:
    IMEI: 355231054571817
    IMEI: 355231054577707

    — by victor meirovich 2 months ago

  • am facing an issue with the Q12 smartwatch. There is no registration code for both watches:
    IMEI: 355231054571817
    IMEI: 355231054577707

    — by victor meirovich 2 months ago

  • i can not bind the watch

    — by andreea jeler 2 months ago

  • Hi! My smart watch IMEI: 355231054399276 - show mesage: " No registration code please wait". It is not possible to connect (bind) with phone.

    — by Cristian Petraru 2 months ago

  • Trying to set up my son's sonic pro smart watch pro but trying to put the IMEI number in and it won't accept it on the app.
    I get a message "no registration code, please wait" on the registration code app.
    I have inserted a live sim into the watch but still cannot connect.

    — by Kelly Louise Rigley 2 months ago

  • No QR Code for pairing, the watch display a message saying "No registration code please wait!"

    — by Thabo 3 months ago

  • ver:R36CW_SZ6_V1.0_2022.11.03_15.28.59_cob_b;
    ID:0000000000;
    slave ID:0000000000;
    imei:868189046283331;
    ip_url:54.169.10.136;
    port:8001;
    upload:600S;
    bat level:41;
    language:0;
    zone:0.00;
    ec:1;
    NET:NO(60);

    No reg code for the watch
    Can’t connect to the app

    — by John saad 3 months ago

  • Hello ,
    I try to pair a kid smartwatch to setracker2 but the watch don`t have registration code
    i have the message no registration code , please wait

    — by Bogdan 3 months ago

  • “No registration code, please wait” is the message I get when I try to get the registration code to register Modio MK06 on my phone. No QE code on the back. Can you help how to get the registration code. IMEI: 863269074244580

    — by Jetmir 3 months ago

  • The q19 kid smart watch that I bought from aliexpress doesn't have a registration code on Device Info. It says : no registration code, please wait." Is it possible to obtain a registraion code. IEML of the watch is: 860497067598083

    — by RNY 3 months ago

  • Dear Support team,

    I bought a kids smart watch, but received no registration code. Could you please send it to me for the smart watch with the IMEI 355231056307418? I cannot use the watch without any registration code, as it is not possible, as well to add the watch in the SeTracker2 app.

    I have already tried to add the watch with its IMEI number, but it did not work.

    Many thanks in advance.

    Kind regards,
    Andrea Kerékgyártó

    — by Kerékgyártó Andrea 3 months ago

  • No registration code please wait message, imei 867343031346436

    — by NiRAj SHAHi 3 months ago

  • My watch says "No registration code please wait"

    IMEI: 860497062936650

    PLEASE PROVIDE REGISTRATION CODE

    — by Arafath 3 months ago

  • Hi,

    I'm trying to set up my sons kids sonic pro watch. I've downloaded the app but I need the registration code, when I go on the registration code it says no registration code please wait.
    The sim is activated and topped up.

    What do I do please?

    Thanks

    — by Kay 3 months ago

  • I need registration code for my daughter's watch. IME1: 863269070608887

    — by Akosua 3 months ago

  • no registration code

    — by florin 3 months ago

  • Hello, I buy a watch modio with imei: 863269074204287, and I can't connect with app beaceuse it says: no registration code, please wait! , can u help me to fix it please

    — by Fatlum 3 months ago

  • To whom it may concern,

    I don’t have any QR code at the back of the watch when registering it keep saying please confirm the registration code is correct and won’t allow me to go further.
    Watch numbers IME: 868189044375931
    I look forward hearing from you.
    Thank you

    — by virginie sussest 3 months ago

  • I have problem with registration code. IMEI : 868189046292589
    It shows is incorrect.

    — by Sylwia Grzeczka 3 months ago

  • Hello,please can you help me,I can't see registration code for my kid smartwatch IMEI(GW)867171042839929

    — by Sabahudin 3 months ago

  • I'm not getting notifications when there is a new message on chat from my kids watch. This is important for me to get the notification. Please advise

    — by Anna 3 months ago

  • Hello,
    Please help

    I have an issue to register my kid watch on the seTracker2 app. On my iPhone I receive “Please confirm the registration code is corect” and on the watch -Device Info > Registration code > “No registration code , please wait”
    Watch IMEI : 868189046132157
    How can I solve this ! Waiting for your answer!

    Thanks!

    — by Bogdan Irimia 3 months ago

  • I need registration code. I bought the item but it doesnt have any sticker or paper where the registration code. I need registration code so i can use the watch for my son. Thank you

    — by Darwin 3 months ago

  • I am getting No registration code, please wait! Also there is no code on the back of watch.
    Here is the IMEI: 860497067849619

    — by Nishant Saxena 3 months ago

  • I bought my son a smartwatch and theres no registration/QR code anywhere. IMEI. 868826060501946

    — by Delish 3 months ago

  • No registration code, please wait showing in kids smart watch

    my imei number : 866925045944791
    kindly give registration code, please
    Thank you
    Abdul majeed

    — by abdul majeed 3 months ago

  • Cannot register… no registration code please wait.
    IMEI -868826061921812

    — by Simi Kuriakose 3 months ago

  • Bought a new watch. Currently trying to register it. There is no registration code on the watch. It says 'no registration code, please wait!'
    IMEI: 868826061914528

    — by Mrs Kerry Mcgrillen 3 months ago

  • Hi developer,

    I am facing an issue with the Q12 smartwatch. There is no registration code for both watches:
    IMEI: 863565050339231
    IMEI: 355231055970513

    Kindly provide the registration code for both watches.

    Thanks in advance.

    — by Lee Jia Ying 3 months ago

  • Hi! My smart watch IMEI: 863269074209450 show mesage: " No registration code please wait". It is not possible to connect (bind) with phone. SIM card is set properly and allowed to call.

    — by Anica 3 months ago

  • Device number does not exist.

    IMEI: 868826061898051

    — by yazhkx 3 months ago

  • No QR code and Registration code for IMEI:355231055737862

    — by winnie loh 3 months ago

  • Hello. I don't have the registration code for a smartwatch I bought. The IMEI is 866925046455946

    — by Ionut Voinea 3 months ago

  • Hi I am awaiting a registration code for my child's watch.
    It has no qr code and on the registration tab it says please wait.
    IMEI: 860497066383701

    — by Tony Buckman 3 months ago

  • Hi there,
    I just purchased the watch and I have problem with the registration code. It says "No registrationcode, please wait"
    IMEI: 863565050872470
    Thanks.

    — by Dana 3 months ago

  • Would you please send me a Registration Code for IMEI 357790780327891.. My girl’s new watch keeps giving an error that there is No Registration Code so I am unable to use the app and now the watch is useless :(

    — by Nada ElMissiry 3 months ago

  • I bought 2 Q19 smartwatches for my kids and I installed setracker 2 but the watch has not any qr code on the back and the software says "no registration code, please wait". I want the code for the registration in the app... The two watches have been provider with the imei codes....

    Please help me!

    — by Alessandro Zilli 3 months ago

  • Hi
    Can I get registration code for
    IMEI: 355231054302932
    IMEI: 355231055328480

    Kind regards

    — by Allan 3 months ago

  • Hi, I'm getting from the watch message "No registration code, please wait"

    — by tomas 3 months ago

  • I can't bind my watch as no registration code is generated. IMEI No. 868826060383287
    Please help

    — by Md Nasimul Huda 3 months ago

  • 0736203350

    — by Luca 3 months ago

  • Setraker2 need registration code

    — by Shahin 4 months ago

  • J'ai une montre .kids 2030 coo2.je scanne le code.toujours code non aboutie.

    — by bechik sahbi 4 months ago

  • I can not get my son's watch to connect to wifi or can not make calls or anything like that. Sim card is activated and in and it is still not working

    — by Jenny Masters 4 months ago

  • Registration code not there. Hence not able to connect. IMEI : 866848067140546

    — by Kavita 4 months ago

  • When a try to register by using the number behind the watch, the message “please confirm the registration code is correct” is displayed. What should I do?

    — by Daniel 4 months ago

  • Regeneration code for 863565050647633

    — by Curtis Richardson 4 months ago

  • I have no regeneration code for IMEI:863565050647633

    — by Curtis Richardson 4 months ago

  • Hello,

    After several attempts to resolve the issue with registration code on my kids smartwatch with the SeTracker2 application, the customer support agent has forwarded this request to your attention.
    We are not able to get registration code and therefore not able to connect.
    All steps were followed per the Support troubleshooting steps, the error of not generating registration code persist.
    Please let me know if you can give us registration code if I send you the IMEI of the watch.

    Thank you,
    Ivona

    — by Ivona 4 months ago

  • please can you send me a registartion code for watch
    IME 868189042439911
    it just keeps saying no registration code please wait so i am unabke to get a qr code to pair it phone

    — by catherine lorimer 4 months ago

  • please can you send me a registartion code for watch
    IME 868189042439911
    it just keeps saying no registration code please wait so i am unabke to get a qr code to pair it phone

    — by catherine lorimer 4 months ago

  • No registration cod on IMEI 355231054401668

    — by Koi 4 months ago

  • No registestration cod on imei355231054401668

    — by Koi 4 months ago

  • Hello. I buy a watch but i can put The registragion code. Im from Portugal.

    — by Filipe Alves 4 months ago

  • Hello, I need a registration code and my watch doesn't provide me the code, it only show me the message "No registration code, please wait" The IMEI: 860497062355422. thank you.

    — by ZYL 4 months ago

  • I can not get the registration code for Nabi z7a watch IMEI
    860497060402895

    — by Mohamed Salah El-Din Mohamed El-Amin 4 months ago

  • No registration code, please wait!
    IME: 860497065956853

    — by Ivan 4 months ago

  • "No registration code, please wait" error.
    My IMEI is: 868826061785324

    — by Mária 4 months ago

  • Hi there,
    I need 2 x registration codes for my kids watches. Thank you :)

    IMEI: 868189041586241
    IMEI : 868189046403673

    Thank you

    Chrissy

    — by Chrissy 4 months ago

  • Hello, I need registration vode for IMEI: 865099042625117.
    I 've tried everything, but I can not het the QR code.

    — by Maja Čota 4 months ago

  • i can't get the registration code from the watch in order to connect it with the app. What should I do ?

    — by Joana 4 months ago

  • My smart 2030 watch c005 registration code doesn't apear
    This is this the IMEI : 865099035642970
    It says : "no registration code please wait"

    — by Yazen 4 months ago

  • I need a registration code and my watch doesnt provide me the code, it only show me the message "No registration code, please wait"
    The IMEI: 868189043742446

    — by Andrea 4 months ago

  • Smart 2030 coo2 no registration code problem IMEI 860497066322386

    — by Yassine Kchaou 4 months ago

  • Hello,
    My little brother has recently recieved a watch, but there is no registration code and is therefore unable to pair with the SeTracker2 application. Is it possible to generate the code, please? IMEI: 868189048067708

    — by Boris Kovaľ 4 months ago

  • My kids Q12 smart watch does not have a QR code. Please send me one. IMEI: 860497060747877

    — by Laura Jasson 4 months ago

  • Please can i have a registration code for imei :865099042989273

    — by DIB 4 months ago

  • Please can i have a registration code for imei :865099042989273

    — by DIB 4 months ago

  • Can I please have a registration code for smart watch IMEI: 860497061402688 Thanks.

    — by Stefan Filcak 4 months ago

  • Please help me with a registration code or QR code for IMEI: 860497065414945
    I bought this smartwatch for my girl and I did not find the registration code or QR code in the original box. And also in the Device info/Registration code --> "no registration code, please wait!" .

    Thanks a lot in advance,

    — by Pauline 4 months ago

  • Good afternoon,
    Kids sonic pro smart watch, app registration not working
    IMEI: 868189045587500
    Please help
    Kind regards
    Mrs K Smith

    — by Kelly Smith 4 months ago

  • I bought two sonic pro watches for my children and they come with no registration code and can’t set them up till I got them

    — by Katie 4 months ago

  • I have to smartwatches for kids and both always display 'No registration code, please wait!' when I click on Registration code. Sims have calls. IMEI: 860497066344315 and 868826060732459. Can you please reset registration codes? Thanks in advance

    — by Milan 4 months ago

  • I bought my son a smartwatch and theres no registration/QR code anywhere. IMEI 866848066622452

    — by Rebbecka Anstee 4 months ago

  • Please registration code for IMEI 868826060393765

    — by Papapan 4 months ago

  • Hallo, I purchased 2 smart kids watches
    IMEI(GM): 867171042699935
    IMEI(GW):867171047722989, but can not register the smart watches to my app because watch register code - No registration code, please wait. Please assist....

    — by Marthinus 4 months ago

  • Doesn’t recognise registration code on watch

    — by Dean Donaghy 4 months ago

  • Hi I'm currently trying to use a giffgaff sim card in the kids sonic pro smart watch and it is not recognising the sim, from what I can see the sim is backwards compatible for 2g and is a gsm sim. Sim card is activated fine and is operational so I'm assuming its just not compatible with the smart watch but not sure why as the device should be completely unlocked and not just sim locked. Also when trying to get the registration code it just says "no registration code, please wait " thats it please advise on both issues thank you.

    — by Sean 4 months ago

  • Bien sûr, je m’excuse pour la confusion. Si vous rencontrez un problème avec un saisir le code exactement tel qu’il vous a été suggestions précédentes. Veuillez me faire savoir si vous avez d’autres questions ou si vous avez besoin d’une assistance supplémentaire

    — by DO MONTE 4 months ago

  • I trying to add the registration code but its not working, my code no is:
    868189045587260

    — by Rado 4 months ago

  • je ne peux pas enregistre la montre car il me mes le REG Code est incorrect

    — by DO MONTE 5 months ago

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