Published by wcr on Sep 26, 2024

contact SeTracker2 Chat with our AI-based SeTracker2 Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with SeTracker2?



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Why chat with our AI SeTracker2 Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of SeTracker2.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. But honestly 30 bucks for a kids watch phone isnt bad at all.This app is a great idea but needs a lot of work.

2. The watch itself is functional, the phone calls work ok.

3. There is no reply when attempting to send messages to the app developer.This watch was listed in an article as one of the best tracking watches for kids.

4. Those are the only 2 things I really need the app for.The watch has worked wonders an gives me great peace of mind but the accompanying app has given me the blues.

5. If you love barely functioning apps that shove ads in your face, this one is for you! After subscribing to upgrade to ad free experience, you'll still get randomly bombarded with ads and will need to go into settings to reset "no ad" option.

6. The watch often doesn't connect when attempting to use functions through the app such as sound guardian or attempting to call it.

7. It does work and provides lots of functionality that similar apps charge extra for (like voice chat).Very few instructions on how to use the app.

8. It only updates location every 10 min and half the time it's wrong, which isn't super helpful for tracking a child who runs.

9. The watch seems to work fine except for the GPS part.

10. Basically, stay clear of any "smart watch" that's bundled with this junk.I love the fact it give you so much control.

11. The GPS in the app isn't always correct and the boundaries settings doesn't work.

Steps to Troubleshoot & Fix SeTracker2 Issues

1. Fix SeTracker2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SeTracker2: Restarting the app will resolve most errors.
  2. Update the SeTracker2 App. Here is how:
    1. On Android goto PlayStore » Search for "SeTracker2" » Open SeTracker2 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SeTracker2 » click "UPDATE".
  3. Clear SeTracker2 app cache: Clearing cached data will force your app to retrieve the latest data directly from SeTracker2 servers.
    1. On Android, goto Settings » Apps » Select "SeTracker2" » click Storage » click "Clear Cache".
  4. Check SeTracker2 app permissions. If any of these permissions required to use your device's features are disenabled, SeTracker2 might not work.
  5. Uninstall and reinstall SeTracker2. If nothing else has worked, completely uninstall SeTracker2 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SeTracker2 not working


2. Fix SeTracker2 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SeTracker2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SeTracker2 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SeTracker2 may not be able to connect to the Internet when running in the background.

Reported Issues

— 4 months ago by Tebogo

Unable to pair the phone, when setting up the watch , it says no registration code please wait, IMEI nr 863269072264580, please assist. Thanks

— 4 months ago by Ahmed Mansour

I can’t login on app to connect with my daughter’s watch

— 4 months ago by hala mosatafa

i cannot find the registration code

— 6 months ago by ais

Please a don t find a qr code in the kid watch ,not in the backside and not in the watch

— 6 months ago by Kaira K Coda

I would like to cancel the subscription for a watch we have. Phone number is 3075337197. Email address kairacoda@redacted

— 7 months ago by Tomaž Gartner

How can i pair my watch?.Ther is no registracion code sticker on my watch, or in the watch ( no registracion code, please wait ).

— 8 months ago by Aditi Rao

when I use IMEI number, it says invalid and binding failed. please help

— 8 months ago by Dalel

I bought a watch but the confirmation code does not work so I cannot set it up

— 8 months ago by Aditi Rao

Unable to register the kids watch. Binding failed and also I am not able to change the date & time

— 8 months ago by Travis

No registration code, please wait. Error trying to set up the watch. Please assist?

— 8 months ago by Zubair kapdi

My has no registration code why so

— 9 months ago by Marko

i want you tu delete account on email adress acousticforth@redacted i can not create admin acount from that adress, and i hope that after deletin i will be able to do that

— 9 months ago by Angelique

Watch show no registration code, please wait! If I scan the QR or type it in on the app, then I get " please confirm registration code is correct! If I go OK - still not pairing Pls help

— 9 months ago by Melissa Olivier

I don't have a registration code. It says "no registration code. Please wait"

— 11 months ago by Marwa Elhawaty

I am trying to connect the watch to the app but No QR code on the back of the watch and no registration code is showing in the Device info

— 11 months ago by Badirang

Can you help me with the registration code for my kid's watch IMEI:868189046454304

— 11 months ago by YYO

Hi! While I creat setracker2 acc,I put the wrong email into @gmajl.cok, and can't be login in to my acc,I want to cancel my email bond acc '' www.phyuphyuwin001@redacted '' please help me

— 1 year ago by Aung Si Phyo

There is no Registration code to bind with app. It always say "No registration code, please, wait". How to solve?

— 1 year ago by Daniel Maxim

Hello. I can not connect my smartwatch with my phone, i see the message: No registratuon code, plase wait.

— 1 year ago by eden

i cant get the regestation code..

— 1 year ago by eden

i am unable to get my regestation code for my son.

— 1 year ago by Laurie Chown

I can’t link my watch to the app it’s saying no registration code please wait Lauriechown@redacted IMEI: 868189045741693 Uk

— 1 year ago by Reva

Sim seem to be working well on other device.. not reading in watch.. no registration code please wait awhile ... This is what it's showing

— 1 year ago by aboda7am

Hello, i am not able to pair my watch(dx1516) with the application(SeTracker2), i don't have a registration code. when i click on "Registration code" in the watch, i get the message "No registration code, please wait!" i put a sim card in, and am able to make calls. but i want to pair with the android application, please. My IMEI number: 860497069016605 My email: dahomy999@redacted i live in Africa please help

— 1 year ago by OVIDIU

Hello, I need help for an smartwatch with ”no registration code”. The IMEI is: 863269072829374. Thank You!

— 1 year ago by Yam

Hi I'm not able to find the registration code for the watch with the following IMEI: 865099046827768

— 1 year ago by Zeyad Camid

There’s no registration code that came with the watch. How can I bind the watch with phone?

— 1 year ago by Kreshnik

865099064508373

— 1 year ago by Kreshnik

no registration code please wait 865099064508373

— 1 year ago by Kreshnik

no registration code please wait 865099064508373

— 1 year ago by Muhammad Toffaha

I need a registration code for my kids smart watch 866925041528184

— 1 year ago by Mohd Abd Rashid

Hi, I need your help I bought Q12 smartwatch for my kid, but no registration code available. Could you provide me that registration code? IMEI: 355231054198843

— 1 year ago by Cash

Try to pair smart watch with setracker 2 app but watch unable to show the registration code with error code " no registration code, please wait"

— 1 year ago by leotrim

How to get code for my smart watch Smart2030 c001

— 1 year ago by KHALID FAESAL BIN ABDUL RAHMAN

No registration code. Please wait. Imei : 355231056038096

— 1 year ago by Alin-Manuel Chioveanu

I got :No registration code, please wait!" message when i try to bind watch to my phone. IMEI: 860497062358178.

— 1 year ago by victor meirovich

am facing an issue with the Q12 smartwatch. There is no registration code for both watches: IMEI: 355231054571817 IMEI: 355231054577707

— 1 year ago by victor meirovich

am facing an issue with the Q12 smartwatch. There is no registration code for both watches: IMEI: 355231054571817 IMEI: 355231054577707

— 1 year ago by andreea jeler

i can not bind the watch

— 1 year ago by Cristian Petraru

Hi! My smart watch IMEI: 355231054399276 - show mesage: " No registration code please wait". It is not possible to connect (bind) with phone.

— 1 year ago by Kelly Louise Rigley

Trying to set up my son's sonic pro smart watch pro but trying to put the IMEI number in and it won't accept it on the app. I get a message "no registration code, please wait" on the registration code app. I have inserted a live sim into the watch but still cannot connect.

— 1 year ago by Thabo

No QR Code for pairing, the watch display a message saying "No registration code please wait!"

— 1 year ago by John saad

ver:R36CW_SZ6_V1.0_2022.11.03_15.28.59_cob_b; ID:0000000000; slave ID:0000000000; imei:868189046283331; ip_url:54.169.10.136; port:8001; upload:600S; bat level:41; language:0; zone:0.00; ec:1; NET:NO(60); No reg code for the watch Can’t connect to the app

— 1 year ago by Bogdan

Hello , I try to pair a kid smartwatch to setracker2 but the watch don`t have registration code i have the message no registration code , please wait

— 1 year ago by Jetmir

“No registration code, please wait” is the message I get when I try to get the registration code to register Modio MK06 on my phone. No QE code on the back. Can you help how to get the registration code. IMEI: 863269074244580

— 1 year ago by RNY

The q19 kid smart watch that I bought from aliexpress doesn't have a registration code on Device Info. It says : no registration code, please wait." Is it possible to obtain a registraion code. IEML of the watch is: 860497067598083

— 1 year ago by Kerékgyártó Andrea

Dear Support team, I bought a kids smart watch, but received no registration code. Could you please send it to me for the smart watch with the IMEI 355231056307418? I cannot use the watch without any registration code, as it is not possible, as well to add the watch in the SeTracker2 app. I have already tried to add the watch with its IMEI number, but it did not work. Many thanks in advance. Kind regards, Andrea Kerékgyártó

— 1 year ago by NiRAj SHAHi

No registration code please wait message, imei 867343031346436

— 1 year ago by Arafath

My watch says "No registration code please wait" IMEI: 860497062936650 PLEASE PROVIDE REGISTRATION CODE

— 1 year ago by Kay

Hi, I'm trying to set up my sons kids sonic pro watch. I've downloaded the app but I need the registration code, when I go on the registration code it says no registration code please wait. The sim is activated and topped up. What do I do please? Thanks

— 1 year ago by Akosua

I need registration code for my daughter's watch. IME1: 863269070608887

— 1 year ago by florin

no registration code

— 1 year ago by Fatlum

Hello, I buy a watch modio with imei: 863269074204287, and I can't connect with app beaceuse it says: no registration code, please wait! , can u help me to fix it please

— 1 year ago by virginie sussest

To whom it may concern, I don’t have any QR code at the back of the watch when registering it keep saying please confirm the registration code is correct and won’t allow me to go further. Watch numbers IME: 868189044375931 I look forward hearing from you. Thank you

— 1 year ago by Sylwia Grzeczka

I have problem with registration code. IMEI : 868189046292589 It shows is incorrect.

— 1 year ago by Sabahudin

Hello,please can you help me,I can't see registration code for my kid smartwatch IMEI(GW)867171042839929

— 1 year ago by Anna

I'm not getting notifications when there is a new message on chat from my kids watch. This is important for me to get the notification. Please advise

— 1 year ago by Bogdan Irimia

Hello, Please help I have an issue to register my kid watch on the seTracker2 app. On my iPhone I receive “Please confirm the registration code is corect” and on the watch -Device Info > Registration code > “No registration code , please wait” Watch IMEI : 868189046132157 How can I solve this ! Waiting for your answer! Thanks!

— 1 year ago by Darwin

I need registration code. I bought the item but it doesnt have any sticker or paper where the registration code. I need registration code so i can use the watch for my son. Thank you

— 1 year ago by Nishant Saxena

I am getting No registration code, please wait! Also there is no code on the back of watch. Here is the IMEI: 860497067849619

— 1 year ago by Delish

I bought my son a smartwatch and theres no registration/QR code anywhere. IMEI. 868826060501946

— 1 year ago by abdul majeed

No registration code, please wait showing in kids smart watch my imei number : 866925045944791 kindly give registration code, please Thank you Abdul majeed

— 1 year ago by Simi Kuriakose

Cannot register… no registration code please wait. IMEI -868826061921812

— 1 year ago by Mrs Kerry Mcgrillen

Bought a new watch. Currently trying to register it. There is no registration code on the watch. It says 'no registration code, please wait!' IMEI: 868826061914528

— 1 year ago by Lee Jia Ying

Hi developer, I am facing an issue with the Q12 smartwatch. There is no registration code for both watches: IMEI: 863565050339231 IMEI: 355231055970513 Kindly provide the registration code for both watches. Thanks in advance.

— 1 year ago by Anica

Hi! My smart watch IMEI: 863269074209450 show mesage: " No registration code please wait". It is not possible to connect (bind) with phone. SIM card is set properly and allowed to call.

— 1 year ago by yazhkx

Device number does not exist. IMEI: 868826061898051

— 1 year ago by winnie loh

No QR code and Registration code for IMEI:355231055737862

— 1 year ago by Ionut Voinea

Hello. I don't have the registration code for a smartwatch I bought. The IMEI is 866925046455946

— 1 year ago by Tony Buckman

Hi I am awaiting a registration code for my child's watch. It has no qr code and on the registration tab it says please wait. IMEI: 860497066383701

— 1 year ago by Dana

Hi there, I just purchased the watch and I have problem with the registration code. It says "No registrationcode, please wait" IMEI: 863565050872470 Thanks.

— 1 year ago by Nada ElMissiry

Would you please send me a Registration Code for IMEI 357790780327891.. My girl’s new watch keeps giving an error that there is No Registration Code so I am unable to use the app and now the watch is useless :(

— 1 year ago by Alessandro Zilli

I bought 2 Q19 smartwatches for my kids and I installed setracker 2 but the watch has not any qr code on the back and the software says "no registration code, please wait". I want the code for the registration in the app... The two watches have been provider with the imei codes.... Please help me!

— 1 year ago by Allan

Hi Can I get registration code for IMEI: 355231054302932 IMEI: 355231055328480 Kind regards

— 1 year ago by tomas

Hi, I'm getting from the watch message "No registration code, please wait"

— 1 year ago by Md Nasimul Huda

I can't bind my watch as no registration code is generated. IMEI No. 868826060383287 Please help

— 1 year ago by Luca

0736203350

— 1 year ago by Shahin

Setraker2 need registration code

— 1 year ago by bechik sahbi

J'ai une montre .kids 2030 coo2.je scanne le code.toujours code non aboutie.

— 1 year ago by Jenny Masters

I can not get my son's watch to connect to wifi or can not make calls or anything like that. Sim card is activated and in and it is still not working

— 1 year ago by Kavita

Registration code not there. Hence not able to connect. IMEI : 866848067140546

— 1 year ago by Daniel

When a try to register by using the number behind the watch, the message “please confirm the registration code is correct” is displayed. What should I do?

— 1 year ago by Curtis Richardson

Regeneration code for 863565050647633

— 1 year ago by Curtis Richardson

I have no regeneration code for IMEI:863565050647633

— 1 year ago by Ivona

Hello, After several attempts to resolve the issue with registration code on my kids smartwatch with the SeTracker2 application, the customer support agent has forwarded this request to your attention. We are not able to get registration code and therefore not able to connect. All steps were followed per the Support troubleshooting steps, the error of not generating registration code persist. Please let me know if you can give us registration code if I send you the IMEI of the watch. Thank you, Ivona

— 1 year ago by catherine lorimer

please can you send me a registartion code for watch IME 868189042439911 it just keeps saying no registration code please wait so i am unabke to get a qr code to pair it phone

— 1 year ago by catherine lorimer

please can you send me a registartion code for watch IME 868189042439911 it just keeps saying no registration code please wait so i am unabke to get a qr code to pair it phone

— 1 year ago by Koi

No registration cod on IMEI 355231054401668

— 1 year ago by Koi

No registestration cod on imei355231054401668

— 1 year ago by Filipe Alves

Hello. I buy a watch but i can put The registragion code. Im from Portugal.

— 1 year ago by ZYL

Hello, I need a registration code and my watch doesn't provide me the code, it only show me the message "No registration code, please wait" The IMEI: 860497062355422. thank you.

— 1 year ago by Mohamed Salah El-Din Mohamed El-Amin

I can not get the registration code for Nabi z7a watch IMEI 860497060402895

— 1 year ago by Ivan

No registration code, please wait! IME: 860497065956853

— 1 year ago by Mária

"No registration code, please wait" error. My IMEI is: 868826061785324

— 1 year ago by Chrissy

Hi there, I need 2 x registration codes for my kids watches. Thank you :) IMEI: 868189041586241 IMEI : 868189046403673 Thank you Chrissy

— 1 year ago by Maja Čota

Hello, I need registration vode for IMEI: 865099042625117. I 've tried everything, but I can not het the QR code.

— 1 year ago by Joana

i can't get the registration code from the watch in order to connect it with the app. What should I do ?

— 1 year ago by Yazen

My smart 2030 watch c005 registration code doesn't apear This is this the IMEI : 865099035642970 It says : "no registration code please wait"

— 1 year ago by Andrea

I need a registration code and my watch doesnt provide me the code, it only show me the message "No registration code, please wait" The IMEI: 868189043742446

— 1 year ago by Yassine Kchaou

Smart 2030 coo2 no registration code problem IMEI 860497066322386

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