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    contact SeTracker2

    Contact SeTracker2 Customer Service

    Published by wcr on Jun 17, 2023

    Report an issue with SeTracker2.
    Send the customer service your feedback so they can fix your issue asap.



    Email Support directly

    Slower. Best for resolving account issues.



    Chat with our AppContacter AI Support

    Faster. Great for pressing issues and self assistance.

    Why should I report an Issue with SeTracker2?

    1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
    2. Pulling issues faced by users like you is a good way to draw attention of wcr to your problem using the strength of crowds.
    3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
    contact SeTracker2 image 1 contact SeTracker2 image 2

    SeTracker2 Customer Insights

    1. But honestly 30 bucks for a kids watch phone isnt bad at all.This app is a great idea but needs a lot of work.

    2. The watch itself is functional, the phone calls work ok.

    3. There is no reply when attempting to send messages to the app developer.This watch was listed in an article as one of the best tracking watches for kids.

    4. Those are the only 2 things I really need the app for.The watch has worked wonders an gives me great peace of mind but the accompanying app has given me the blues.

    5. If you love barely functioning apps that shove ads in your face, this one is for you! After subscribing to upgrade to ad free experience, you'll still get randomly bombarded with ads and will need to go into settings to reset "no ad" option.

    6. The watch often doesn't connect when attempting to use functions through the app such as sound guardian or attempting to call it.

    7. It does work and provides lots of functionality that similar apps charge extra for (like voice chat).Very few instructions on how to use the app.

    8. It only updates location every 10 min and half the time it's wrong, which isn't super helpful for tracking a child who runs.

    9. The watch seems to work fine except for the GPS part.

    10. Basically, stay clear of any "smart watch" that's bundled with this junk.I love the fact it give you so much control.

    11. The GPS in the app isn't always correct and the boundaries settings doesn't work.

    Steps to Troubleshoot & Fix SeTracker2 Issues

    1. Fix SeTracker2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


    1. Restart SeTracker2: Restarting the app will resolve most errors.
    2. Update the SeTracker2 App. Here is how:
      1. On Android goto PlayStore » Search for "SeTracker2" » Open SeTracker2 » click "Update".
      2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SeTracker2 » click "UPDATE".
    3. Clear SeTracker2 app cache: Clearing cached data will force your app to retrieve the latest data directly from SeTracker2 servers.
      1. On Android, goto Settings » Apps » Select "SeTracker2" » click Storage » click "Clear Cache".
    4. Check SeTracker2 app permissions. If any of these permissions required to use your device's features are disenabled, SeTracker2 might not work.
    5. Uninstall and reinstall SeTracker2. If nothing else has worked, completely uninstall SeTracker2 then reinstall.
    6. Restart your device. Last, restarting your device can often clear most problems causing SeTracker2 not working


    2. Fix SeTracker2 Server issues & Internet Connection


    1. Check network connection: An unstable Internet will make SeTracker2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
    2. Disable VPN: VPN can cause connection errors and lead to SeTracker2 not working. Make sure all VPNs are off
    3. Enable background data: When Background data is turned off, SeTracker2 may not be able to connect to the Internet when running in the background.

    Reported Issues

    Note: Issues displayed have already been sent to the developer and are older than 7 days.

    • I urgently need a registration code to bind my Vannico smartwatch. I have entered the ID number it came with, i have scannes the QR code ir displays, nothing works. Instead i get the message 'no registration code, please wait!'. Please fix this. Thanks

      — by Linda Besigiroha 1 week ago

    • Hello,
      I cannot sign up on app.
      Not showing the verification code
      Kindly help
      Thank you

      — by Dee 1 week ago

    • "No registration code, please wait"
      IMEI: 866925041315590
      Please send me the watch' Register code.

      — by Jens Merrild 1 week ago

    • Hi,

      I just purchased a "Kids Sonic Pro Smart Watch" but am unable to register the device with the seTracker app.
      The back of the watch is missing the QR code sticker for registration code and when I go to Device Info on the watch and click "Registration Code" I get the message "No registration code, please wait!". The IMEI code for the watch is 868189042526576

      Can someone please provide the code?

      Thanks

      — by Ryan Dorrian 1 week ago

    • No QR code on the back of watch and watch says "no registration code please wait". How do I pair to app?

      — by Bjorn 1 week ago

    • I dont have a registration code.

      IMEI(GW):861648047183797

      — by Tina Alaaeddine 1 week ago

    • No registration code. Please wait. IME:863565050345345

      — by Quivin 3 weeks ago

    • Trying to set up our new watch and it’s saying “No registration code. please wait!” Can you send me the code

      IMEI:860497063463332

      — by Zed 3 weeks ago

    • It says "No registration code. Please wait." I have tried all the ways to solve this problem as AI assistance recommended. But it's still not working. Here is IMEI of my watch. Please solve this for me. IMEI 867343030048686

      — by Tshepo 3 weeks ago

    • On my kids watch says
      No registration code, please wait

      — by Nika 4 weeks ago

    • I trued to register for my daughter its been more than a week still waiting for authorization

      I also tried to link my son's watch it says no registration code please wait

      — by Portia 1 month ago

    • Hi, when i try to get pairing qr code on watch, it says, "no registration code, please wait" what is the problem? Can you send me the code please? IME: 866848064513026

      — by Ruzica 1 month ago

    • It says "No registration code. Please wait." I have tried all the ways to solve this problem as AI assistance recommended. But it's still not working. Here is IMEI of my watch. Please solve this for me. IMEI: 860497060667729

      — by Jinee 1 month ago

    • My watch IMEI 86343030005983. I am facing issue when trying to connect it to mobile application. It’s showing “ pls confirm registration code is correct “ and i can not go further. Can you pls help me to pari my watching to the mobile application. My WhatsApp number is +9609195971

      — by Thorig Mohamed 1 month ago

    • No registration code please wait message
      Followed by no contact for mobile data
      Although we tried many sim cards activated
      But same issue ..no connection
      IMEI 866848067355359

      — by Ahmed Bakry 1 month ago

    • No registration code, please wait

      — by Syahirah 1 month ago

    • Hello I bought two watches and they both will not set up. The calls work but there is no registration code

      — by Houda Kanoun 1 month ago

    • I got 2 nabi watches and cannot pair the watches with my phone to follow my kids,registration numbers are not working

      — by Natashar 2 months ago

    • No registration code, please wait imei 867171047929584

      — by Viacheslav Semenov 2 months ago

    • I'm trying to link the app with the watch and every time I enter the IMEI number it tells me to confirm the registration number is correct. But it is.

      — by Leanne Moore 2 months ago

    • No registration code. Says "no registration code, please wait!"

      — by Precious Donis 2 months ago

    • No registration code, please wait
      IMEI:867343030163287

      — by Dušan Šević 2 months ago

    • Buongiorno,
      Volevo sapere se potete aiutarmi.
      Non c'è il codice di identificazione nell'orologio, ho solo l'imei. È possibile avere il codice di identificazione? Ho già provato mandando il messaggio PW, 123456, TS # ma non succede niente.
      Grazie mille
      Brigitte

      — by BRIGITTE FLAUGNATTI 2 months ago

    • No registration code please wait

      — by HPPARAJULI 2 months ago

    • No registration code, please wait IMEI 866925047678355

      — by Piotr 3 months ago

    • Facing binding failed error. please confirme the registration code is correct

      — by Luffy 3 months ago

    • Hello,
      My kid's Smart watch (Smart 2030 C002) has no registration code. Even after I put a sim card it says (No Registration Code, please wait!) I waited and still says the same thing and i even tried to factory reset it (in that pinhole) but nothing changed. Please help
      Thank you

      — by Lamia 3 months ago

    • Im using this app firts time

      — by Tehreem 3 months ago

    • No registration code, please wait. Can't bind watch to app.

      — by Wendy Leitao 3 months ago

    • yemg7055@redacted

      — by yemg 3 months ago

    • yemg7055@redacted

      — by yemg 3 months ago

    • Yemg

      — by yemg 3 months ago

    • i can't pair the watch with my device coz i have the msg of : " no registration code , please wait"

      — by Miral 3 months ago

    • My watch did not receive a QR Code for the registration code. If possible, I would like to have one linked to my phone and watch as soon as possible please

      Cathy

      — by Cathy 3 months ago

    • Q12 Boss kids GPS smart watch ,dnt hve registration code ,pls assist

      — by Jolene Gallant 3 months ago

    • I bought this mart watch from Amazon and when I'm trying to register, it says "no registration code please wait". My EMEI 865099052338403. Please wait

      — by Maria Angelo 3 months ago

    • binding fail

      — by Ko Pyi 3 months ago

    • Keep getting an error message , about a registration code . Got the app and signed up but won’t go past the first screen saying scan or enter watching info smh . Got two of these watches and can’t give to my kids

      — by Jacqueline Galloway 3 months ago

    • Lost the qr code how can I connect my kids smart to the app on the phn.

      — by Denise 3 months ago

    • I unable to pair my kids watch. "No registration code, please wait"
      1) IMEI: 351943380324844
      2) IMEI: 867343030052910

      — by Vivien Law 4 months ago

    • No registration code

      — by Haroun 4 months ago

    • No registration code

      — by Midou 4 months ago

    • Hi I'm trying to bind my son's smartwatch with app, it gives me a message that no registration code please wait.

      — by Noel 4 months ago

    • Cannot register watch to phone, please make sure that registration code is correct

      — by Karen 4 months ago

    • i can pair my watch
      i got "No registration code, please wait!"

      — by Mohamed Hadj Kacem 4 months ago

    • Hi. I have a problem with the kid watch. I hane no reg code. Pls help me
      ver:R36CW_SZ6_V1.0_2022.11.03_15.28.59_cob_b;
      ID:0000000000;
      slave ID:0000000000;
      imei:866848061858812;
      ip_url:54.169.10.136;
      port:8001;
      upload:600S;
      bat level:62;
      language:0;
      zone:0.00;
      ec:1;
      NET:OK(80);

      — by Cristian 4 months ago

    • IMEI: 866848060894263
      no registration code please wait

      — by Hamdy Elhosary 4 months ago

    • на смарт часы не приходит регистрационний код. как его получит?

      — by Zviadi Sardanadze 4 months ago

    • Hello ,I am a seller from Romania ,i have some smartwaches that returned without unbundling ,can you help me do that ?

      — by Ionut 4 months ago

    • no registration code please wait

      — by steve 4 months ago

    • Nu merge sa ma logez

      — by Benny Biro 4 months ago

    • I don’t know what to do next, i do everything scan code and it says “Please confirm registration code is correct!”

      — by Jelena 4 months ago

    • I am trying to set up my child's Taroma Kids GPS Akimbo Smart Watch. The binding keeps failing with my mobile phone. The message that jeepa popping says "No registration, please wait"

      Kindly advise.

      — by Mpho 4 months ago

    • I can’t pair my sons watch as it keeps saying no registration code please wait how do I get a registration code

      — by Joel Miles 4 months ago

    • " No registration code, please wait" message while trying to pair with your app.
      The IMEI is 866925047879243. My sim is working perfectly fine. Please help me with this. Thank you for your time an consideration.

      — by Suman Maharjan 4 months ago

    • Can' t connect phone with watch -no registration code . Imei 861648044824013

      — by Bogdab 4 months ago

    • No registration code , please wait ! This error appears on the wathc. I can ' t make the match with the phone. Please reply with a solution.Thank you

      — by Bogdab 4 months ago

    • My kids smart watch does not have a registration code so I am unable to pair it with my mobile as I am not being able to use setracker 2 app. Please can you provide me a registration code.
      ver:R36CW_S12_FOREIGN_V1.0_2022.01.22_10.10.59_cob_b;
      ID:0000000000;
      slave ID:0000000000;
      imei:868189047716123;
      ip_url:52.28.132.157;
      port:8001;
      upload:600S;
      bat level:57;
      language:0;
      zone:0.00;
      ec:1;
      NET:NO(60);
      Please assist with registration code

      — by Alana 4 months ago

    • No registration code please wait

      — by GBANE souleymane 4 months ago

    • I am getting a "no registration code, please wait" notification on my q12 kids smart watch

      — by Radisha 4 months ago

    • No registration

      — by Mohamed 4 months ago

    • لايوجد كود التسجيل انتظر
      868189043765355

      — by Adel 5 months ago

    • Hello, I'd like to ask you to delete my account,i can not register in the aplication.Thank you

      — by František Bombala 5 months ago

    • , I bought a SeTracker 2 but it's show no registration code, please wait. I want the code for the registration in the app.
      The IMEI of my device is 866848068142046

      — by Naseem 5 months ago

    • I have a message :
      No registration code pls wait .
      I can't connect the ikids wash of my son
      IMEI:866848061316514
      Thanks in advance

      — by soufiane 5 months ago

    • I have a problem with registration in setracker. The app says that the watch was registered and I need admin permission, but the email account of the Admin is mine (the same one that I'm using). I didn't receive any email so I can't accept. Please, help me.

      — by Andrea 5 months ago

    • I need to reset the IMEI code. I bought the watch from a sale site and it is still registered to the previous owner. Shes tried deleting her account but it still says I need the administrators permission

      — by Charlotte 5 months ago

    • "No registration code, please wait!"
      Barcode registrasi tidak muncul

      — by fajrur 5 months ago

    • My kids smart watch does not have a registration code so I am unable to pair it with my mobile as I am not being able to use setracker 2 app. Please can you provide me a registration code.

      — by Coodye ashley 5 months ago

    • Same as everyone else... No registration code please wait

      — by Nick 5 months ago

    • Don't have registration code...or the code at the back of watch is incorrect

      — by Joseph Fisher 5 months ago

    • i want regestraion code i cant he tell me no regestration code please wait
      please give me regestraion code

      — by mehdi 5 months ago

    • I lost the box and now cannot regiater my daughter's watch to the app. What ahould i do?

      — by Kathyreen Sapalo 5 months ago

    • There is no network coverage, i cant get registration code it says I must wait, binding keeps on failing

      — by Pretty 5 months ago

    • I lost my.registration code i cannot.pair the watch with my.mobile.phone

      — by Dina 5 months ago

    • I got a message saying "No registration code , please wait!" after I changed the SIM card to a new SIM card. the IMEI is 868189048325262. Can you help?

      — by Uli 5 months ago

    • I am in Peru, I purchased a local SIM card and intalled, want to register a watch and Im having a registration link error make sure the registration code is correct

      — by Piero Lanza 5 months ago

    • Buna ziua . Nu ma pot inregistra in aplicatie , imi cere sa configurez codul de inregistrare .

      — by Banu vasilica 6 months ago

    • I lost registration code imei:866848060662843

      — by Bledar Duro 6 months ago

    • I have lost registration code

      — by Bledar Duro 6 months ago

    • I got a message saying "No registration code , please wait!" can you help? the IMEI is 866848060943870

      — by roque 6 months ago

    • I know it is not an issue, but i need help. I got a Smartwatch for My Kid and it seems to be a problem with registration in setracker. App sais that the wach was registered and i need admin permision, but there is no way to find that person. Attached photo of series number. I did buy it from a local buy/sell group as not used but from a client return in the store. The seller can't fix it. Please help me.

      — by Gosia 6 months ago

    • My daughters smart watch i can not register with the app on my phone as it says no registration code,please wait!

      Imei : 866925047684601

      — by Kane Gill 6 months ago

    • I purchased 3 watches for my children. I’m trying to set it up and it’s requesting that the registration code is correct?

      How and where do I find that info

      — by Laura matsunaga 6 months ago

    • Imei barcode at the back of smartwatch doesn't scan. Manual input says binding failed. Registration code on watch says no code please wait

      — by Arthur 6 months ago

    • Registration code in device info says "No registration code, please wait"
      IMEI:868189045950187
      Because of this issue I can't connect the device to the app

      — by Nino Kipshidze 6 months ago

    • I can make call and sms the smart watch, but cannot make registration with the watch. The error msg is in Chinese: Binding Failed: the device number does not exist, failed to add the device.

      Please kindly advise what to do as the watch is a gift, so I don't know where it was bought.

      — by Ng Tung Hoi 6 months ago

    • No registration code please wait

      — by Zied 6 months ago

    • I m TRYING TO SETUP MY CHILDS SMARTWATCH.
      IM BEING ASKED FOR A REGISTRATION CODE ON THE WATCH.
      UNDER REGISTRATION CODE IS WRITTEN.
      NO Registration code please wait.
      what should i do now?????

      — by Anje Koekemoer 7 months ago

    • The watch is saying there is no registration code. Cant pair it up. Have the QR code . But not getting anywhere with it. Please help

      — by Anita Hendren 7 months ago

    • Error code keeps coming up telling me Binding failed and please confirm registration code is correct

      — by Nicola 7 months ago

    • My nabi watch says no registration code

      — by Raneem El-bakry 7 months ago

    • No registration code, please wait! Idk what to do from there trying to set this watch up asap

      — by Diquan Dennie 7 months ago

    • Help me to my SmartWatch 2030 c002 problème code barre to enregistrer
      866925044617661

      — by Mahdi 7 months ago

    • My child’s smart watch have no registration code. I tried scanning the bar code at the back, but the registration code is not working. IMEI:866925040547516. Can you please help?

      — by Ewette Menge 7 months ago

    • My child’s smart watch have no registration code. I tried scanning the bar code at the back, but the registration code is not working. IMEI:866925040547516. Can you please help?

      — by Ewette Menge 7 months ago

    • I need register code my imei866930043498295

      — by Mohammed 7 months ago

    • No registration code , please wait .
      Please help me fix this watch. My kid really wants it to be able to tell time

      ver:R36CW_S4_FOREIGN_V1.0_2022.0
      7.02_13.33.51_cob_b;
      ID:0000000000;
      slave ID:0000000000;
      imei:866925045936466;
      ip_url:54.169.10.136;
      port:8001;
      upload:600S;
      bat level:46;
      language:0;
      zone:0.00;
      ec:1;
      NET:NO(40);

      — by Nabeel 7 months ago

    • No reconition code: 355001501653009 I cant set my kids watch.

      — by Josue Sanchez 7 months ago

    • Registration code does not appear on my kid q12 smart watch
      imei:868189047144805

      — by Max 7 months ago

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