Contact Kids Smartwatch Customer Service

Why should I report an Issue with Kids Smartwatch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of YQT to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now watch is useless for us., not even showing basic timeIts terrible the app keeps saying download the lasted version but I have the lasted versioncannot open redmi note 5 pro.. so sadcannot open appold version message, i cant registerDamn program can not installing to my hpI can not get inWatch still shows offline.

2. I downloaded the app got to the beginning screen clicked on continue and then got a message about an old version check for updates but I have the most updated version Sort it out for goodness sakes!!this app isn't opening its useless and since the app isn't opening the watch became useless too.

3. and sort your app out guys.After downloading this app on Mi8 it's showing error.

4. please don't buy this watch.

1. Fix Kids Smartwatch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kids Smartwatch: Restarting the app will resolve most errors.
2. Update the Kids Smartwatch App. Here is how:
   1. On Android goto PlayStore » Search for "Kids Smartwatch" » Open Kids Smartwatch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kids Smartwatch » click "UPDATE".
3. Clear Kids Smartwatch app cache: Clearing cached data will force your app to retrieve the latest data directly from Kids Smartwatch servers.
   1. On Android, goto Settings » Apps » Select "Kids Smartwatch" » click Storage » click "Clear Cache".
4. Check Kids Smartwatch app permissions. If any of these permissions required to use your device's features are disenabled, Kids Smartwatch might not work.
5. Uninstall and reinstall Kids Smartwatch. If nothing else has worked, completely uninstall Kids Smartwatch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kids Smartwatch not working

2. Fix Kids Smartwatch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kids Smartwatch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kids Smartwatch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kids Smartwatch may not be able to connect to the Internet when running in the background.