Contact Kids App Qustodio Customer Service

Why should I report an Issue with Kids App Qustodio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Qustodio LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Kids App Qustodio for Android is password protected and cannot be uninstalled from a child’s device without parental permission. • Does Qustodio Parental Control family screen time blocker app support Android 8 (Oreo): Yes. • Does Qustodio family screen time blocker app work on other platforms besides Android?

2. This app uses Accessibility services. to build an excellent device experience that helps users with behavioral disabilities set appropriate levels of access and monitoring of screen time, web content and apps, in order to limit their risks and enjoy life normally.

3. The two apps work in tandem to give parents all the tools they need to protect kids online. • Preserve family time with consistent time limits and screen-free time. • Locate your kids on a map.

4. To personalize filters, set time limits and monitor activity, use the parent’s app: Qustodio Parental Control App.

5. Download Kids App Qustodio (this app) onto each child/teen’s device you want to protect.

6. Kids App Qustodio is the companion app to Qustodio Parental Control App.

7. Qustodio can protect Windows, Mac, iOS, Kindle and Android. • What languages do you support?

8. Qustodio is available in English, Spanish, French, Italian, Portuguese, German, Japanese and Chinese. For support.

9. This will prevent a user from uninstalling Kids App Qustodio without your knowledge.

10. This app uses the Device Administrator permission.

11. Please only download this app onto a device being used by a child or teen.

1. And no, I'm not bothering with tech support!App has some issues, when it works it's great but it doesn't always work and doesn't always restrict access like it should.

2. Once the app completely sit down internet on the family PC, another time it boxed out my child's phone and i had to remove the app to get access to the phone again.

3. I would log into it and re-enable the "Protect Android Settings" option, and while using the phone myself the app would disable that option on its own, sometimes within a few minutes.

4. It appears, to me, the issue coincides with when the app time restrictions kicks in and stops usage of the phone to the user.

5. When it works it works great, when you have issues, get used to figuring it out on your own or removing it.Started using this app (prime subscription) in January 19, it was cumbersome but functional.

6. I even replaced the device itself due to other problems it was having, but even then the app continued to have glitches and would constantly stop reporting activity, regardless of what we did to correct the issues.

7. Over and over I have had to log into the app on my daughter's phone, then uninstall and reinstall it in order to get it to work.

8. I've reached out to customer service many times and they always answer my questions and concerns with other questions back and never resolve my issues! I won't be renewing!It's not so easy to configure, the customer service is SLOW.

9. I've been a premium subscriber and it just has never really worked well and has become worse over time.

10. Without an email or password, you won't be able to use the most basic settings on your phone (i.e., Bluetooth or hotspot).

11. Sometimes the app would work for a few days or a week, but then stop reporting again and I would have to go back in and re-enable the settings options again.

1. Fix Kids App Qustodio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kids App Qustodio: Restarting the app will resolve most errors.
2. Update the Kids App Qustodio App. Here is how:
   1. On Android goto PlayStore » Search for "Kids App Qustodio" » Open Kids App Qustodio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kids App Qustodio » click "UPDATE".
3. Clear Kids App Qustodio app cache: Clearing cached data will force your app to retrieve the latest data directly from Kids App Qustodio servers.
   1. On Android, goto Settings » Apps » Select "Kids App Qustodio" » click Storage » click "Clear Cache".
4. Check Kids App Qustodio app permissions. If any of these permissions required to use your device's features are disenabled, Kids App Qustodio might not work.
5. Uninstall and reinstall Kids App Qustodio. If nothing else has worked, completely uninstall Kids App Qustodio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kids App Qustodio not working

2. Fix Kids App Qustodio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kids App Qustodio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kids App Qustodio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kids App Qustodio may not be able to connect to the Internet when running in the background.