Contact Kana (Hiragana & Katakana) Customer Service

Why should I report an Issue with Kana (Hiragana & Katakana)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TenguLogi to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Recently, i jist finish the basic Hiragana test and just pay $3 for this app! Worth it! They are not pushy with ads unlike other apps so I feel its worth to pay for the app! Good job!This is pretty helpful but ill give it 4 star maybe 5 star if the problem is fixed.

2. I suggest after learning all, you reset your test results once in a while and re answer the quizzes to refresh your memory.the position or location of the audio button is somewhat confusing.

3. it would be ideal if the audio button is right next to the character or on the same row of the characters and it's pronunciation.Very helpful! Technical textbook type learning.

4. I do wish the initial quizzes included recognizing the sounds made by each letter, rather than mapping to romanji.Only just starting but seems very well thought out.

5. Try thinking of a word picture that looks like the character, such as te looks like the letter "t".I like this app! Its simple enough to teach you the basics for Hiragana and Katakana.

6. 5 stars.Great help! The pronunciation trains you to recognize it as spoken by a native speaker rather than it's English pronunciation.

7. But the material is presented in an intuitive fashion and the quizzes are good.

8. I like that it doesn't harass me about points and stars and blahblahblahTHE BEST! If you want to learn Japanese, you should install this app.

9. Teaches you where to locate and memorize both Hiragana and katakana characters.

10. And giving you simple short quizzes.

11. Maybe it's not compatible.This app would be better if it didn't keep crashing on my Galaxy S6 Android phone.

1. Fix Kana (Hiragana & Katakana) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kana (Hiragana & Katakana): Restarting the app will resolve most errors.
2. Update the Kana (Hiragana & Katakana) App. Here is how:
   1. On Android goto PlayStore » Search for "Kana (Hiragana & Katakana)" » Open Kana (Hiragana & Katakana) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kana (Hiragana & Katakana) » click "UPDATE".
3. Clear Kana (Hiragana & Katakana) app cache: Clearing cached data will force your app to retrieve the latest data directly from Kana (Hiragana & Katakana) servers.
   1. On Android, goto Settings » Apps » Select "Kana (Hiragana & Katakana)" » click Storage » click "Clear Cache".
4. Check Kana (Hiragana & Katakana) app permissions. If any of these permissions required to use your device's features are disenabled, Kana (Hiragana & Katakana) might not work.
5. Uninstall and reinstall Kana (Hiragana & Katakana). If nothing else has worked, completely uninstall Kana (Hiragana & Katakana) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kana (Hiragana & Katakana) not working

2. Fix Kana (Hiragana & Katakana) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kana (Hiragana & Katakana) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kana (Hiragana & Katakana) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kana (Hiragana & Katakana) may not be able to connect to the Internet when running in the background.