Contact Teamwork Chat Customer Service

Why should I report an Issue with Teamwork Chat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Teamwork.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Two months i have been exchanging emails with teamwork support and trying out everything suggested and been reasured that the new update will fix the problem only for the problem to persist and for the app to keep telling my that my account is not recognized.

2. I try to Login with my PRE-EXISTING Teamwork Login details But it keeps giving an error message; saying “please check your email or password" Why???I can not log into my chat app for two months now.

3. And teamwork is currently seriously harming my job So that is less than great guysNever updated The PC version gets more frequent updates than this and I'm sure the iOS version is the top priority on getting new features.Good when you're in the app, but I don't get any push notifications.

4. So the app is trying to load the new messages, it just fails unless I exit the app and restart it.I have been unable to load the app for many months now.

5. It would have been super helpful during the quarantine working remotely to communicate with my team members that depend on me.Seems like a good app but a huge issue is that the messages do not come in unless you open the app.

6. Have tried making sure desktop is closed, having colleagues @ me and nothing works :(They advertise a dark mode in the screenshots yet this feature isn't found in the app, it's not listed on their site.

7. Was a Slack user, but just love the simplicity of this app.Been trying to log in for days, tried unstalling then re-installing the app but still can't log-in.

8. I literally get an error message that states unable to load message.

9. I receive notifications..but cannot load the message.

10. Now frequently the app fails to load new message content.

11. Would be even better it this was fixed and it didn't require google play services to work.

1. Fix Teamwork Chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Teamwork Chat: Restarting the app will resolve most errors.
2. Update the Teamwork Chat App. Here is how:
   1. On Android goto PlayStore » Search for "Teamwork Chat" » Open Teamwork Chat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Teamwork Chat » click "UPDATE".
3. Clear Teamwork Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Teamwork Chat servers.
   1. On Android, goto Settings » Apps » Select "Teamwork Chat" » click Storage » click "Clear Cache".
4. Check Teamwork Chat app permissions. If any of these permissions required to use your device's features are disenabled, Teamwork Chat might not work.
5. Uninstall and reinstall Teamwork Chat. If nothing else has worked, completely uninstall Teamwork Chat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Teamwork Chat not working

2. Fix Teamwork Chat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Teamwork Chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Teamwork Chat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Teamwork Chat may not be able to connect to the Internet when running in the background.