Published by Targa GmbH

Report an issue with SilverCrest IR Control.
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Why should I report an Issue with SilverCrest IR Control?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Targa GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

SilverCrest IR Control Customer Insights

Steps to Troubleshoot & Fix SilverCrest IR Control Issues

1. Fix SilverCrest IR Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SilverCrest IR Control: Restarting the app will resolve most errors.
  2. Update the SilverCrest IR Control App. Here is how:
    1. On Android goto PlayStore » Search for "SilverCrest IR Control" » Open SilverCrest IR Control » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SilverCrest IR Control » click "UPDATE".
  3. Clear SilverCrest IR Control app cache: Clearing cached data will force your app to retrieve the latest data directly from SilverCrest IR Control servers.
    1. On Android, goto Settings » Apps » Select "SilverCrest IR Control" » click Storage » click "Clear Cache".
  4. Check SilverCrest IR Control app permissions. If any of these permissions required to use your device's features are disenabled, SilverCrest IR Control might not work.
  5. Uninstall and reinstall SilverCrest IR Control. If nothing else has worked, completely uninstall SilverCrest IR Control then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SilverCrest IR Control not working


2. Fix SilverCrest IR Control Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SilverCrest IR Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SilverCrest IR Control not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SilverCrest IR Control may not be able to connect to the Internet when running in the background.

Reported Issues