Published by TapMango Inc.

Report an issue with Papa Murphys Pizza Rewards.
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Why should I report an Issue with Papa Murphys Pizza Rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TapMango Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Papa Murphys Pizza Rewards Customer Insights

1. I'll keep the app in hopes of an update that fixes this but, at present, I cannot give more than 1 star for the app.Cannot create qccount, Facebook login, nor link store account (tldr: does nothing) "unknown merchant" is all i can get using any way possible to log in.

2. An app should improve customer experience, and this app does nothing but.I am, like many others it seems, receiving the "unknown merchant" error while attempting to login.

3. Can't get past the "unknown merchant" message, even though I already created an account online.

4. I tried this app on my personal phone, got unknown merchant error every time.

5. They don't validate accounts properly, or can't recognize an account, or break in the middle of an order, or won't allow recent re-orders.

6. Luckily got the old one on my work phone that works great.Hard to rate it when it can't even be accessed, the other Pappa Murphy's app works just fine.

7. Not very good for business as far as I can see.Won't let me log in keeps saying "unkown merchant", i see its an ongoing problem that obviously wasn't fixed.

8. Every time I try I get "UNKNOWN MERCHANT " .

9. Papa Murphy has gone through a series of terribly written apps that simply don't work.

10. Uninstalled.Nope, can no longer log in to my Papa Murphy's account.

11. Been this way for at least 2 months, maybe longer...0/10 do not recommend.This app sucks! I try to place an order and it won't even let me log in.

Steps to Troubleshoot & Fix Papa Murphys Pizza Rewards Issues

1. Fix Papa Murphys Pizza Rewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Papa Murphys Pizza Rewards: Restarting the app will resolve most errors.
  2. Update the Papa Murphys Pizza Rewards App. Here is how:
    1. On Android goto PlayStore » Search for "Papa Murphys Pizza Rewards" » Open Papa Murphys Pizza Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Papa Murphys Pizza Rewards » click "UPDATE".
  3. Clear Papa Murphys Pizza Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Papa Murphys Pizza Rewards servers.
    1. On Android, goto Settings » Apps » Select "Papa Murphys Pizza Rewards" » click Storage » click "Clear Cache".
  4. Check Papa Murphys Pizza Rewards app permissions. If any of these permissions required to use your device's features are disenabled, Papa Murphys Pizza Rewards might not work.
  5. Uninstall and reinstall Papa Murphys Pizza Rewards. If nothing else has worked, completely uninstall Papa Murphys Pizza Rewards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Papa Murphys Pizza Rewards not working


2. Fix Papa Murphys Pizza Rewards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Papa Murphys Pizza Rewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Papa Murphys Pizza Rewards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Papa Murphys Pizza Rewards may not be able to connect to the Internet when running in the background.

Reported Issues