Published by Tapcheck Inc on Nov 22, 2024

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Why should I report an Issue with Tapcheck?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tapcheck Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Tapcheck

1. Once your employer has signed up with Tapcheck, all you have to do is download the app and sign up to gain early access to your money.

2. Tapcheck is a digital platform offering an easy and convenient way to access your earnings early.

3. Clock your time as usual at work and your available earnings will automatically update in Tapcheck’s system.

4. It’s that simple, and, over time, you can gain early access to a larger percentage of your earnings.

5. Check with your Employer to see if they have signed up with Tapcheck before downloading this App.

6. With Tapcheck’s mobile app, you can schedule transfers before payday to get your money on-demand.

7. When payday comes, the amount you took early will be automatically repaid before you get your check.

8. Tapcheck is an Employer Sponsored Program.

9. The truth is, sometimes payday doesn’t come soon enough and it can be stressful trying to make ends meet.

10. Enter the amount you want to transfer and send it to your bank.

11. Log in to see your available balance (how much you can transfer today).

Tapcheck Customer Insights

1. The automated chat system is a joke!! 😡 Doesn't help one bit!! You charge $4.95 to transfer so you make plenty of money off everyone, but can't afford to hire good customer service.

2. What a coincidence, I haven't been able to borrow this whole week and the issue haven't been fixed, don't seem like it will be fixed, and I can't talk to a real customer service person.

3. People on here lying about speaking to someone because you can't.This app is somewhat helpful BUT the price they charge you to get a portion of your paycheck early is outrageous-$4.95 as to Daily Pay only charged $2.95 if you wanted money instantly or $1.95;if you wsanted in couple days! Also they don't update your funds like they should- at the end of your shift your funds should update accordingly BUT it won't give you the portion of what they allow you to accees,just little chunks over multiple times so they can charge you $4,95 EVERYTIME!!!!!Worked fine at first.

4. Don't depend on this service, they will wreck your checkbook by not being there when you truly need it!I downloaded THIS APP if it wasn't for the fact my employer goes through them I would do it!!! They have horrible customer service period.

5. I would recommend employers use other early pay apps.I've been trying to get a hold of someone for a week almost now, and no help at all! Had an email once saying it was fixed.

6. They have not been working for over two weeks now and all I get back is an email saying they cannot find the problem.... I honestly don't think tapcheck employees care one little bit.

7. $10.00 in one day to get my own money 😡ScamWhen it works it's great, but it has not worked consistently for me and my way work liaison with tap check says they are in a constant battle with tapcheck.

8. Not to mention the errors that continues to affect your earnings and did I mention HORRIBLE customer service.

9. Do NOT become affiliated with Tapcheck if you expect any customer service or reliability.

10. Well done! 😡I've been waiting for them to fix my account for over 3 days now and every ticket I send, now all of a sudden the app is going through maintenance.

11. Pointless and completely useless -- DONT USEThe only way to describe Tapcheck would be "totally incompetent." They can't sync up wages in real-time or even well after the fact.

Steps to Troubleshoot & Fix Tapcheck Issues

1. Fix Tapcheck Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tapcheck: Restarting the app will resolve most errors.
  2. Update the Tapcheck App. Here is how:
    1. On Android goto PlayStore » Search for "Tapcheck" » Open Tapcheck » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tapcheck » click "UPDATE".
  3. Clear Tapcheck app cache: Clearing cached data will force your app to retrieve the latest data directly from Tapcheck servers.
    1. On Android, goto Settings » Apps » Select "Tapcheck" » click Storage » click "Clear Cache".
  4. Check Tapcheck app permissions. If any of these permissions required to use your device's features are disenabled, Tapcheck might not work.
  5. Uninstall and reinstall Tapcheck. If nothing else has worked, completely uninstall Tapcheck then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tapcheck not working


2. Fix Tapcheck Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tapcheck be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tapcheck not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tapcheck may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Logging into my account.. it’s saying login was unsuccessful invalid credentials

    — by Ashleyb 2 years ago

  • I reset my password because I haven't been able to login it keeps telling me that it was unsceassful and invalid credentials

    — by Frances damiels 2 years ago