Published by Tamimi Markets on Sep 16, 2024

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Why should I report an Issue with Themari?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tamimi Markets to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Themari

1. Tamimi Markets' new smartphone app gives you instant access to Reward Programs, weekly flyers, special promotions, personal shopping lists, store locator maps and phone numbers, and more! Simply download our app.

Themari Customer Insights

1. If you keep deducting points as fast as the current pace, how would we then reach the minimum level of 25000 pointsgood service, product good qualityI was satisfied with the tamimi rewards .but lately the app is not responding well .i can't redeem my points easily I had to reinstall the app Even though it redeemed only once .so kindly check the app.

2. You can add points by using your mobile number.Unable to download the image which shows my reedemed points barcode Another point, I highly recommend that you make editing the shopping lists much easier as it's difficult add an item or organise the listUnable to add my loyalty rewards code.

3. I often forget to add points at the cashier and thus need to scan the receipt later but as usual, no one replies backIt's a convenient place to buy your needs at home.✨️ I like their weekly discount on a selected items.✨️☺️Using the app for the first time.

4. In the other side I saw a tamimi market, I will go there and take foods and drinks, I redeem my rewards I go out the tamimi market with a big smile...scanning receipts never worked.

5. This Tamimi Rewards App are very helpful like my experience before, that time I'm so hungry ang thirsty, there's a store near my location.

6. fix the problem or optimize it.I've been using my card for years now and redeeming points.

7. I buy foods and drinks but I don't have cash money so I pay use my ATM card, the problem is my ATM card need to update, I'm very hopeless that time.

8. I'm afraid I won't be able even to reach 25000 points, the minimum, with such expiration frequency.

9. I can't progress with registration as this is a mandatory field.Too early and too frequent expirations of earned points.

10. Upon trying to select preferred location in the registration, nothing shows.

11. I'm trying to accosicate it with the Bahrain Tamimi with no success.

Steps to Troubleshoot & Fix Themari Issues

1. Fix Themari Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Themari: Restarting the app will resolve most errors.
  2. Update the Themari App. Here is how:
    1. On Android goto PlayStore » Search for "Themari" » Open Themari » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Themari » click "UPDATE".
  3. Clear Themari app cache: Clearing cached data will force your app to retrieve the latest data directly from Themari servers.
    1. On Android, goto Settings » Apps » Select "Themari" » click Storage » click "Clear Cache".
  4. Check Themari app permissions. If any of these permissions required to use your device's features are disenabled, Themari might not work.
  5. Uninstall and reinstall Themari. If nothing else has worked, completely uninstall Themari then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Themari not working


2. Fix Themari Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Themari be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Themari not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Themari may not be able to connect to the Internet when running in the background.

Reported Issues

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