Published by Fun and Hi Tool on Sep 19, 2024

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Why should I report an Issue with Hi Dictionary - Learn Language?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fun and Hi Tool to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Hi Dictionary Customer Insights

1. Your only option is to purchase this App and hope for an upgrade to deal with the dialogue box issue.Excellent app with poor design From time to time I install the application and then remove it because I always expect you to take into account the notes that I present to you, whether through e-mail or direct comment.

2. The older version with the white translator ball and no ad's was perfect! This newer version leaves the dialogue box from whom you have received a text open and you'll have figure out how to close it.

3. .This application is full of design flaws in terms of windows, font size and color.

4. You seem to insist that this application does not rise to the required level.

5. Thanks,The application has become unbearable, does not translate texts.

6. If you care about the quality of the application, you should review all the comments and emails that I sent you.

7. This and the mandatory reading of the advertisement in order to continue the conversation take away from what was the most natural translator on the market.

8. the last update ruined everything 👎✔It used to be working great, but whatever the updates has done, it done poorly.

9. It won't translated the whole page via 'global translation' anymore due to glitch.

10. and works poorly, very annoying.

11. One step backwards for Hi-Translate.

Steps to Troubleshoot & Fix Hi Dictionary Issues

1. Fix Hi Dictionary Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hi Dictionary: Restarting the app will resolve most errors.
  2. Update the Hi Dictionary App. Here is how:
    1. On Android goto PlayStore » Search for "Hi Dictionary" » Open Hi Dictionary - Learn Language » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hi Dictionary » click "UPDATE".
  3. Clear Hi Dictionary - Learn Language app cache: Clearing cached data will force your app to retrieve the latest data directly from Hi Dictionary servers.
    1. On Android, goto Settings » Apps » Select "Hi Dictionary - Learn Language" » click Storage » click "Clear Cache".
  4. Check Hi Dictionary app permissions. If any of these permissions required to use your device's features are disenabled, Hi Dictionary might not work.
  5. Uninstall and reinstall Hi Dictionary. If nothing else has worked, completely uninstall Hi Dictionary then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hi Dictionary not working


2. Fix Hi Dictionary Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hi Dictionary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hi Dictionary not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hi Dictionary may not be able to connect to the Internet when running in the background.

Reported Issues