Published by Gannett

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Why should I report an Issue with TallDem eNewspaper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TallDem eNewspaper Customer Insights

1. The local topics and features are my favorite part.See no need for app to access my photos and personal info to get update.

2. I especially like being able to print anything that I highlight, so I'm even able to "clip" an interesting article to share or savor later.Generally positive.

3. Hangs and must reload on occasions.Works fairly well to replicate hardcopy reading experience.

4. LOVE THE TALLAJASSEE DEMOCRAT BUT NOT THIS APPExcellent straddle of local and world news.

5. However, it is annoying that it opens to the "supplemental" USA Today section.App is unreliable of latr on my Galaxy S6 cell phone.

6. Won't do it!It's very convenient to get local news on my phone or tablet.

7. when this app works (most of the time) it is intuitive and easy to navigate.

8. Sometimes this happens more than once while trying to read the newspaper.I'm glad to have my daily newspaper back.

9. Still subscribe to print edition.useless application.

10. will not work om a samsung s5 or a verizon ecplispe tablet.

11. Occasionally, it hangs up - leaving no alternative but to close and then reopen the app.

Steps to Troubleshoot & Fix TallDem eNewspaper Issues

1. Fix TallDem eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TallDem eNewspaper: Restarting the app will resolve most errors.
  2. Update the TallDem eNewspaper App. Here is how:
    1. On Android goto PlayStore » Search for "TallDem eNewspaper" » Open TallDem eNewspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TallDem eNewspaper » click "UPDATE".
  3. Clear TallDem eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from TallDem eNewspaper servers.
    1. On Android, goto Settings » Apps » Select "TallDem eNewspaper" » click Storage » click "Clear Cache".
  4. Check TallDem eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, TallDem eNewspaper might not work.
  5. Uninstall and reinstall TallDem eNewspaper. If nothing else has worked, completely uninstall TallDem eNewspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TallDem eNewspaper not working


2. Fix TallDem eNewspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TallDem eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TallDem eNewspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TallDem eNewspaper may not be able to connect to the Internet when running in the background.

Reported Issues