Contact Legitifi Customer Service

Why should I report an Issue with Legitifi – Verify People You Meet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Legitifi to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Came across a yt video praising this app for it's greatness and thought I finally found something to help me because just like the creator I've been catfished and I feel like I am now as well.

2. This app was just a disappointment and I got my hopes up for no reason.

1. Fix Legitifi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Legitifi: Restarting the app will resolve most errors.
2. Update the Legitifi App. Here is how:
   1. On Android goto PlayStore » Search for "Legitifi" » Open Legitifi – Verify People You Meet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Legitifi » click "UPDATE".
3. Clear Legitifi – Verify People You Meet app cache: Clearing cached data will force your app to retrieve the latest data directly from Legitifi servers.
   1. On Android, goto Settings » Apps » Select "Legitifi – Verify People You Meet" » click Storage » click "Clear Cache".
4. Check Legitifi app permissions. If any of these permissions required to use your device's features are disenabled, Legitifi might not work.
5. Uninstall and reinstall Legitifi. If nothing else has worked, completely uninstall Legitifi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Legitifi not working

2. Fix Legitifi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Legitifi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Legitifi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Legitifi may not be able to connect to the Internet when running in the background.