Published by Petanoi Ltd on Sep 8, 2024

contact Professional Stock Chart Chat with our AI-based Professional Stock Chart Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Professional Stock Chart?



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Why chat with our AI Professional Stock Chart Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Professional Stock Chart.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Being able to apply some indicators to everything would be awesome.Used to be a favorite to view stocks,but recently some issues pop up needing attention: 1) yesterday's candle is totally missing from the chart,please fix it.This problem has occurred a number of times with the previous versions and happening again with the new version,needing a thorough investigation (Note:I'm using the latest version).2) SMA doesn't seem to use day's closing values,better if does.

2. please add "horizontal line" in drawing menu and also add smaller time frame like one hour, 30 minutes, 15 minutes etc... rest is very goodWhy bar compression is available in time period of day,month and week only? I have been using this app since long and was very convenient to use.I was using small time frames in minutes since long in this app.

3. I'm OK with the adds being full page and overlaid once in a while but it is extremely annoying when it's an add that blast out sounds - this is why I gave it only stars EDIT: adds that blast sound at full volume and you can't stop them is complete piece of cr@p.

4. 2022.03Awesome Features, Very handy and easy interface Very impressed with basic version, so finally paid for full version.

5. 3) Unnecessarily,some of the graphs show repeated last day's closeGreat idea to have different templates for different stocks.

6. however too many time when im tracking my trades the program freezes and stops following my positions.

7. X-axis time line hv fixed time frames.

8. Can i add indicators of candlestick pattern in for auto scan_indicator?Best charting package I've ever used.

9. The indicators are great and i like the fact that i can have a template that automatically add the indicators to the stocks I'm following.

10. Need to add lower time frame like 15 min, 30 min and 60 min.

11. I'd rate it a 3.5 till they fix this issue, if they fix it then its a solid 5 out of 5.LOUD video ads even on vibrate mode.

Steps to Troubleshoot & Fix Professional Stock Chart Issues

1. Fix Professional Stock Chart Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Professional Stock Chart: Restarting the app will resolve most errors.
  2. Update the Professional Stock Chart App. Here is how:
    1. On Android goto PlayStore » Search for "Professional Stock Chart" » Open Professional Stock Chart » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Professional Stock Chart » click "UPDATE".
  3. Clear Professional Stock Chart app cache: Clearing cached data will force your app to retrieve the latest data directly from Professional Stock Chart servers.
    1. On Android, goto Settings » Apps » Select "Professional Stock Chart" » click Storage » click "Clear Cache".
  4. Check Professional Stock Chart app permissions. If any of these permissions required to use your device's features are disenabled, Professional Stock Chart might not work.
  5. Uninstall and reinstall Professional Stock Chart. If nothing else has worked, completely uninstall Professional Stock Chart then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Professional Stock Chart not working


2. Fix Professional Stock Chart Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Professional Stock Chart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Professional Stock Chart not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Professional Stock Chart may not be able to connect to the Internet when running in the background.

Reported Issues

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