Published by Syrinscape on Dec 20, 2023

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Why should I report an Issue with Syrinscape Board Game Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Syrinscape to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Syrinscape Board Game Player Customer Insights

1. Do yourself a favor and make your own sounds it makes the game more interesting brings the kid out in you and its free 😀I downloaded this after reading a leaflet in the Catan board game, stating that it is free to download and sounds are free.

2. Their customer support team are really friendly and helpful if you have any teething problems.Awful interface, no way to sign up, and it only tells you most sound packs are paid after you go to the website to create an account and then login inside the app.

3. Pick up your game!You pay over $40 for a game... they put a card in your box that takes you on painstaking adventure to register just to finally pay for sounds that no one actually wants bad enough to pay for.

4. Shame on you Oh and the app design is horrible.I installed this app because of the card which came with the board game.

5. The sci-fi one has been good for board games too tbh, I just wanted to give this a go, I thought I might as well seeing as it was included in the price.

6. I use the Syrinscape Fantasy and Sci-Fi Players for my other games but I'm a board gamer so thought I'd check this out.

7. It's much easier to use on my laptop but I like having it on my phone to take to board game cafes or when I go to friends houses.

8. I have a subscription already so all of the sounds were already included, I just needed to install them in the player which didn't take long at all.

9. Advertises as free sound effects for Catan.

10. I already paid for the game, gosh! If the purchase was in-app at least, but not even that.

11. Very stupid, as the marketing inside the Catan box didn't stated it was paid.

Steps to Troubleshoot & Fix Syrinscape Board Game Player Issues

1. Fix Syrinscape Board Game Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Syrinscape Board Game Player: Restarting the app will resolve most errors.
  2. Update the Syrinscape Board Game Player App. Here is how:
    1. On Android goto PlayStore » Search for "Syrinscape Board Game Player" » Open Syrinscape Board Game Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Syrinscape Board Game Player » click "UPDATE".
  3. Clear Syrinscape Board Game Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Syrinscape Board Game Player servers.
    1. On Android, goto Settings » Apps » Select "Syrinscape Board Game Player" » click Storage » click "Clear Cache".
  4. Check Syrinscape Board Game Player app permissions. If any of these permissions required to use your device's features are disenabled, Syrinscape Board Game Player might not work.
  5. Uninstall and reinstall Syrinscape Board Game Player. If nothing else has worked, completely uninstall Syrinscape Board Game Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Syrinscape Board Game Player not working


2. Fix Syrinscape Board Game Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Syrinscape Board Game Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Syrinscape Board Game Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Syrinscape Board Game Player may not be able to connect to the Internet when running in the background.

Reported Issues