Contact CBS News Radio Customer Service

Why should I report an Issue with CBS News Radio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CBS Interactive, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Would play for about 30 mins then stopApp UI is based on an older Android layout but works great (LG V35)Please........ update this app.

2. It takes long time to play the podcast.Works fine on my iPhone, not so well on my android device.

3. Pissed me off so much I uninstalled it.App no longer works!!! Closes as soon as it opensWhat is wrong with your app? Why won't it stop when I exit/close it down? Super annoying.

4. There are also a ton of ads – most very large and many full-screen – which severely hinder using the app.This app constantly auto starts and no matter how many times I shut it down starts right up again and starts playing.

5. There are lists inside the list - all with the same few headings (like "latest news") but NO DATES IF BROADCAST... So how do you know how old any of them are? You cannot.

6. Zero stars because of that.Good content but app shuts off audio on Samsung S4 unless screen is on.

7. Uninstalling app now.Uninstallled..... Newscasts constantly start over at the beginning.

8. Useless app.Constantly stopped running.

9. So utterly useless.

10. Not organized... At all.

1. Fix CBS News Radio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CBS News Radio: Restarting the app will resolve most errors.
2. Update the CBS News Radio App. Here is how:
   1. On Android goto PlayStore » Search for "CBS News Radio" » Open CBS News Radio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CBS News Radio » click "UPDATE".
3. Clear CBS News Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from CBS News Radio servers.
   1. On Android, goto Settings » Apps » Select "CBS News Radio" » click Storage » click "Clear Cache".
4. Check CBS News Radio app permissions. If any of these permissions required to use your device's features are disenabled, CBS News Radio might not work.
5. Uninstall and reinstall CBS News Radio. If nothing else has worked, completely uninstall CBS News Radio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CBS News Radio not working

2. Fix CBS News Radio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CBS News Radio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CBS News Radio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CBS News Radio may not be able to connect to the Internet when running in the background.