Contact Red Eye Radio Customer Service

Why chat with our AI Red Eye Radio Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Red Eye Radio.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I relied on the app and now it's useless.Nothing but commercials, and when it goes to commercials they just keep playing endlessly and you have to GUESS when the show is back on and click play again, or else you just stsy in an endless loop of commercials...what the hell? My favorite show, but this is unbearable...Im out.Worst app I've ever used.

2. If I can't find you on radio I'm done.Awesome. Listening during the day without most commercials.Love the show but the app is unreliable...keeps stopping and restart will send you back through ads and not stay on...of all podcasts it works the least.

3. if you switch apps or pause the app for too long the app loses track of where you are at in your current broadcast and then button on the broadcast timeline doesn't work to scroll back and forth in time in the broadcast to get back to where you were.

4. Thanks to IHeart radio, I can still listen during the day.Your app and website play an endless loop of the same advertising.

5. 5 to 10 commercials before i get to the live session and then they are going to commercial in real time?! The website is just the same.

6. Cant understand why location is needed to play podcasts.This app does not function well.

7. Plays ads when it should be playing the radio live content.

8. Keeps buffering and wont shutdown without removal or phone reatart.

9. 10/29/20 Nine days since update and still wont work.

10. You end up having to start from the beginning.6/13/23 Still garbage.

11. Tried to update and reboot but it doesn't help.

1. Fix Red Eye Radio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Red Eye Radio: Restarting the app will resolve most errors.
2. Update the Red Eye Radio App. Here is how:
   1. On Android goto PlayStore » Search for "Red Eye Radio" » Open Red Eye Radio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Red Eye Radio » click "UPDATE".
3. Clear Red Eye Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from Red Eye Radio servers.
   1. On Android, goto Settings » Apps » Select "Red Eye Radio" » click Storage » click "Clear Cache".
4. Check Red Eye Radio app permissions. If any of these permissions required to use your device's features are disenabled, Red Eye Radio might not work.
5. Uninstall and reinstall Red Eye Radio. If nothing else has worked, completely uninstall Red Eye Radio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Red Eye Radio not working

2. Fix Red Eye Radio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Red Eye Radio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Red Eye Radio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Red Eye Radio may not be able to connect to the Internet when running in the background.