Contact SUBARU STARLINK Customer Service

Why should I report an Issue with SUBARU STARLINK?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SUBARU CORPORATION to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You make a good car, just have 20 year old tech integrationAccording to the owner's manual for my Subaru this app should be working much like android auto so I can do things like display the map and travel info or call info on the radio screen but it doesn't.

2. The dealership even recommended just physically plugging in your phone and using Android Auto because of how shoddy this system is.Giving app one star since no stars does not appear to be an option.

3. The car is only 5 years old and the infotainment system is already useless other than the Bluetooth connection because Subaru refuses to provide support or updates for their own products.

4. Would love Android Auto to work on my 2017 Outback.When I bought my '19 Outback, they praised the StarLink feature but still haven't gotten it to work.

5. The idea is slick -- bringing apps and navigation to otherwise "dumb" infotainment systems -- but the implementation and presentation are just awful.Update: Battery drain! Runs in the background after I've left my Outback.

6. At least the radio works and the start option works for me.Got this app as a last-ditch effort to get Google maps to show on the screen on my 2017 outback.

7. I've used it a couple of times and I just wind up turning it off and using the navigation on my phone, both Google Maps on my Pixel 3 and Apple Maps on the iphone are years ahead of the dated and barely functional Magellin app.

8. It also always displays a notification that says "Subaru Starlink is running, but doesn't give me the option to stop the app.

9. It does have a "news" feature, which I thought I might use, but when I opened it I discovered that it does not play news audio - you actually have to READ the news on the screen! Not my style of driving.

10. Also started having issues with Bluetooth connection once app was installed,was unable to hear caller and they heard a great deal of background noise from my end.

11. I'm using this in my 2019 Crosstrek, since I bought the latest model of Subaru, I expected a bit more.

1. Fix SUBARU STARLINK Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SUBARU STARLINK: Restarting the app will resolve most errors.
2. Update the SUBARU STARLINK App. Here is how:
   1. On Android goto PlayStore » Search for "SUBARU STARLINK" » Open SUBARU STARLINK » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SUBARU STARLINK » click "UPDATE".
3. Clear SUBARU STARLINK app cache: Clearing cached data will force your app to retrieve the latest data directly from SUBARU STARLINK servers.
   1. On Android, goto Settings » Apps » Select "SUBARU STARLINK" » click Storage » click "Clear Cache".
4. Check SUBARU STARLINK app permissions. If any of these permissions required to use your device's features are disenabled, SUBARU STARLINK might not work.
5. Uninstall and reinstall SUBARU STARLINK. If nothing else has worked, completely uninstall SUBARU STARLINK then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SUBARU STARLINK not working

2. Fix SUBARU STARLINK Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SUBARU STARLINK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SUBARU STARLINK not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SUBARU STARLINK may not be able to connect to the Internet when running in the background.