Published by PTD Studio

Report an issue with Harp Instrument.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Harp Instrument?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PTD Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Harp Instrument Customer Insights

1. you can not share your progress to your frieinds!!! and when my system's sound is high this app's sound like old sound system!!!! πŸ˜’πŸ˜’πŸ˜’ but other like the flowers, stars, and so on settings are good but we need to learn and practise (which is for i install the app) is not so good!!!!!!! "😫😫😫Very nice sound.

2. But ignore the notes displayed above the strings, they are completely wrong.It is nice it just is kind of boring.

Steps to Troubleshoot & Fix Harp Instrument Issues

1. Fix Harp Instrument Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Harp Instrument: Restarting the app will resolve most errors.
  2. Update the Harp Instrument App. Here is how:
    1. On Android goto PlayStore » Search for "Harp Instrument" » Open Harp Instrument » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Harp Instrument » click "UPDATE".
  3. Clear Harp Instrument app cache: Clearing cached data will force your app to retrieve the latest data directly from Harp Instrument servers.
    1. On Android, goto Settings » Apps » Select "Harp Instrument" » click Storage » click "Clear Cache".
  4. Check Harp Instrument app permissions. If any of these permissions required to use your device's features are disenabled, Harp Instrument might not work.
  5. Uninstall and reinstall Harp Instrument. If nothing else has worked, completely uninstall Harp Instrument then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Harp Instrument not working


2. Fix Harp Instrument Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Harp Instrument be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Harp Instrument not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Harp Instrument may not be able to connect to the Internet when running in the background.

Reported Issues