Contact Professional Harp Customer Service

Why should I report an Issue with Professional Harp?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alyaka to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Furthermore, they do not allow you to play sharps or flats, which you would either do through tuning or the pedals depending on the type of harp.Ok wow I installed it...what?! All the chords are the same freaking color! If a real harp would look like that it would be a nightmare to play it.

2. Also the graphic is not good.Like it quite a bit, though strings are so damn narrow, it could do with a sidescreen mode.

3. Lately, I have been wanting to play the harp.

4. In preperation, I downloaded this app so I could familiarize myself with how the harp sounds and perhaps learn some of the songs that I downloaded.

5. The sound is not good and the app is confusing and why are those string moving like that? They look like they are gonna fly off any second.

6. Also, I wanna know if theres a way to transfer your saved recordings to another device for safekeeping.A good app.

7. If you want to get familiar with the sound of a harp and all this app is not for you.

8. However, the strings are too small and close together in the app to accurately play them.

9. The strings are so narrow spaced.

10. I have one picked out on Amazon and now I just need to order it.

11. It actually isn't good for anyone but ok.

1. Fix Professional Harp Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Professional Harp: Restarting the app will resolve most errors.
2. Update the Professional Harp App. Here is how:
   1. On Android goto PlayStore » Search for "Professional Harp" » Open Professional Harp » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Professional Harp » click "UPDATE".
3. Clear Professional Harp app cache: Clearing cached data will force your app to retrieve the latest data directly from Professional Harp servers.
   1. On Android, goto Settings » Apps » Select "Professional Harp" » click Storage » click "Clear Cache".
4. Check Professional Harp app permissions. If any of these permissions required to use your device's features are disenabled, Professional Harp might not work.
5. Uninstall and reinstall Professional Harp. If nothing else has worked, completely uninstall Professional Harp then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Professional Harp not working

2. Fix Professional Harp Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Professional Harp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Professional Harp not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Professional Harp may not be able to connect to the Internet when running in the background.