Published by SiriusXM Radio, Inc.

Report an issue with SiriusXM Music.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with SiriusXM Music for Business?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SiriusXM Radio, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SiriusXM Music for Business image 1 contact SiriusXM Music for Business image 2

SiriusXM Music Customer Insights

Steps to Troubleshoot & Fix SiriusXM Music Issues

1. Fix SiriusXM Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SiriusXM Music: Restarting the app will resolve most errors.
  2. Update the SiriusXM Music App. Here is how:
    1. On Android goto PlayStore » Search for "SiriusXM Music" » Open SiriusXM Music for Business » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SiriusXM Music » click "UPDATE".
  3. Clear SiriusXM Music for Business app cache: Clearing cached data will force your app to retrieve the latest data directly from SiriusXM Music servers.
    1. On Android, goto Settings » Apps » Select "SiriusXM Music for Business" » click Storage » click "Clear Cache".
  4. Check SiriusXM Music app permissions. If any of these permissions required to use your device's features are disenabled, SiriusXM Music might not work.
  5. Uninstall and reinstall SiriusXM Music. If nothing else has worked, completely uninstall SiriusXM Music then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SiriusXM Music not working


2. Fix SiriusXM Music Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SiriusXM Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SiriusXM Music not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SiriusXM Music may not be able to connect to the Internet when running in the background.

Reported Issues