Contact SiriusXM Customer Service

Why should I report an Issue with SiriusXM: Music, Sports & News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sirius XM Radio Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Won't renew free subscription.Love the variety of channels, something for every mood, but there is a small problem, when I sometimes go to load a channel it doesn't want to properly play, it buffers a lot and or doesn't wanna play at all and I'd have to toggle to another channel and then come back to the one I want to listen to, please fix this bug! Thank you and I still love the service have been a loyal subscriber for now 10-11 years!I've has it for a week and I love it! totally gonna replace Spotify with it.

2. Big knock for sound quality, even on max it sounds somewhere between radio and Spotify premium (and Spotify isn't even high def like the other major streamers).

3. Allow unlimited skips for paying subscribers, and I'll make this review 5 stars.The app stops playing, even when linked to my wifi after 10 or so minutes.

4. Also: the station ID's are required by the FCC.Not optimized for Chromebooks or Chrome tablets...really? I prefer to use the website on a computer but between its outdated interface and tendency to stop playing regularly, I downloaded the app.

5. However, it seems to be intentionally designed to work poorly with Android Auto or Apple CarPlay in an effort to have people pay extra to subscribe each vehicle.

6. I can't get it to go past the blue screen most of the time.Cool app, could be a nice backup to a traditional music streamer.

7. I pay for this, I can skip as many times as I want.The app on the phone works well.

8. I love the fact my car is ready for it and I can take the music from my phone to my car or computer.

9. I, for one, hate Tool and a couple of other bands, but if I skipped one and the other is after I have to change stations, but still can't skip anything on that one either.

10. Instead of the "previous" and "next" buttons cycling through favorite channels, it rewinds an hour or skips to live.

11. I've used this app on Linux (web app), Android phone, Chromebook, Mac and Windows and the experience is consistent across all platforms.

1. Fix SiriusXM Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SiriusXM: Restarting the app will resolve most errors.
2. Update the SiriusXM App. Here is how:
   1. On Android goto PlayStore » Search for "SiriusXM" » Open SiriusXM: Music, Sports & News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SiriusXM » click "UPDATE".
3. Clear SiriusXM: Music, Sports & News app cache: Clearing cached data will force your app to retrieve the latest data directly from SiriusXM servers.
   1. On Android, goto Settings » Apps » Select "SiriusXM: Music, Sports & News" » click Storage » click "Clear Cache".
4. Check SiriusXM app permissions. If any of these permissions required to use your device's features are disenabled, SiriusXM might not work.
5. Uninstall and reinstall SiriusXM. If nothing else has worked, completely uninstall SiriusXM then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SiriusXM not working

2. Fix SiriusXM Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SiriusXM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SiriusXM not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SiriusXM may not be able to connect to the Internet when running in the background.