Contact StreamLabs Customer Service

Why should I report an Issue with StreamLabs?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of StreamLabs, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The StreamLabs Control features remote, flow-based automatic water shut-off functionality, and can use alerts from the Scout to stop leaks even sooner for high-risk appliances such as water heaters and ice makers.

2. Using a combination of advanced ultrasonic technology and sensors, StreamLabs captures and delivers powerful insights into your water usage – and provides real-time alerts of potential leaks.

3. The StreamLabs Scout and the StreamLabs Smart Home Water Monitor each install in under 5-minutes with no pipe cutting, tools, or professional installer required.

4. Choose from three StreamLabs devices: StreamLabs Scout, StreamLabs Monitor or StreamLabs Control.

5. It supports the Scout, Monitor and Control all in one place to create tailored household leak protection optimized for your needs.

6. Manually customize your leak alert settings or let the new learning Smart Alerts™ feature automatically protect your home by detecting any water usage outside of the norm.

7. Meet StreamLabs®, your all-in-one home water solution that protects your home from water damage and leaks from both plumbing and non-plumbing sources.

8. The StreamLabs App is mission control for your StreamLabs devices.

9. All three of these Wi-Fi-enabled devices provide leak protection for your home, and work together or independently.

10. See how StreamLabs puts household leak protection at your fingertips.

1. So there is a glitch in the app that I hope they can fix in a future version...Monitor Mediocre at best! # No any smart hub integrations! # No historical data (it worked for a month and now 5.99 / month!!! For just ability to see past one screen !!! ) # radius of the casing doesn't allow bigger then 1" pipe install New control units are better, but for $599!!! and 5.99/month there's many better options for less then third of that.

2. No response.Its a nice device! the hidden cost to get remotely Alerts which clearly does NOT illustrate on Amazon or through the App is fraudulent! Its serves very little purpose if you constantly have to monitor your phone! This has been addressed by others already with NO définitive answers ! Thats the reason for my Rating!After installing the app I had problem logging in for the very first time but after restarting my phone I could log in and setup the device.

3. There was an issue encountered in January 2022 when Android updated, and the live data (current flow and unit temperature) quit reading.

4. Recently a data exchange issue occurred between the unit and the app, caused bij the latest Google Android update (12).

5. Super easy to install! The only thing I wish the app had was the ability to take on water rates and give you a projected bill.Can't calibrate and no tech support.

6. The live readings are priceless, I now know I need a PRV due to the information it provided me.Really cool! I just installed the home monitor version and it works really well.

7. The other thing to note is that the app and the water monitor WILL NOT WORK without an internet connection.It basically works well.

8. But one other issue I experience regularly is that it randomly (especially if you don't use the app for a couple days and then go into it) it freezes; and the only way to unfreeze it is to do a force stop via Android.

9. The unit continued to record historical data (hourly/daily/monthly totals) during this period.

10. Stream labs updated the app in March, and the live data returned.

11. It takes forever to detect pipes and doesn't get past the water flow detection step.

1. Fix StreamLabs Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart StreamLabs: Restarting the app will resolve most errors.
2. Update the StreamLabs App. Here is how:
   1. On Android goto PlayStore » Search for "StreamLabs" » Open StreamLabs » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for StreamLabs » click "UPDATE".
3. Clear StreamLabs app cache: Clearing cached data will force your app to retrieve the latest data directly from StreamLabs servers.
   1. On Android, goto Settings » Apps » Select "StreamLabs" » click Storage » click "Clear Cache".
4. Check StreamLabs app permissions. If any of these permissions required to use your device's features are disenabled, StreamLabs might not work.
5. Uninstall and reinstall StreamLabs. If nothing else has worked, completely uninstall StreamLabs then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing StreamLabs not working

2. Fix StreamLabs Server issues & Internet Connection

1. Check network connection: An unstable Internet will make StreamLabs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to StreamLabs not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, StreamLabs may not be able to connect to the Internet when running in the background.