Published by Storybeat on Sep 2, 2024

Report an issue with Storybeat Reels & Story Maker.
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Why should I report an Issue with Storybeat Reels & Story Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Storybeat to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Storybeat Reels & Story Maker Customer Insights

1. However, if I try to attach the song in Instagram when posting it's better BUT, what's the song ? You can't always find it because this app doesn't give you the legit name of songgreat app with videos or pictures syncing with music however once it's downloaded onto your phone the videos/pictures lag which is super annoying, not sure how to fix this.

2. It wasnt like this when i used to use this app, my videos would always save but now its giving problems.doesn't save where you left off or able to select the exact number you want to land on without repatimg the process for that reason it's not worth the priceWorst experience ever.

3. Published it on Instagram, the reels play is speeded up and slowed down at the same time, which results in a very unpleasant viewer experience.

4. I'll try it again and this time I'll make it to the music selection and it closes out again! It's a race to complete and get to the finish line before it closes out.

5. Am still un able to unsubscribe, now need to check bank statements frequently to check whether these guys cut money from my credit card.

6. Not worth your time, and especially not worth your money...Although this app is simple, easy to learn and create with I —1rst ⭐ because there isnt much customization that can be done.

7. As I read other comments I'm not the only one this happens too.The reels created here ar out of sync in Instagram when published.

8. This is good for some people but for me I like to be able to customize my transitions, this app just gives templates with the same transition for all of your imports.

9. But overall the collages and slideshows are good they just lack advanced features.I been searching for a good app with music.

10. Whenever you finish creating a project and try to upload it, the app closes completely and all progress is lost.

11. Cancelling this subscription!!Everytime i download this app an saving my videos its not saving it keep saying try again an when i do it still doesnt save.

Steps to Troubleshoot & Fix Storybeat Reels & Story Maker Issues

1. Fix Storybeat Reels & Story Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Storybeat Reels & Story Maker: Restarting the app will resolve most errors.
  2. Update the Storybeat Reels & Story Maker App. Here is how:
    1. On Android goto PlayStore » Search for "Storybeat Reels & Story Maker" » Open Storybeat Reels & Story Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Storybeat Reels & Story Maker » click "UPDATE".
  3. Clear Storybeat Reels & Story Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Storybeat Reels & Story Maker servers.
    1. On Android, goto Settings » Apps » Select "Storybeat Reels & Story Maker" » click Storage » click "Clear Cache".
  4. Check Storybeat Reels & Story Maker app permissions. If any of these permissions required to use your device's features are disenabled, Storybeat Reels & Story Maker might not work.
  5. Uninstall and reinstall Storybeat Reels & Story Maker. If nothing else has worked, completely uninstall Storybeat Reels & Story Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Storybeat Reels & Story Maker not working


2. Fix Storybeat Reels & Story Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Storybeat Reels & Story Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Storybeat Reels & Story Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Storybeat Reels & Story Maker may not be able to connect to the Internet when running in the background.

Reported Issues

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