Contact Stan's Donuts & Coffee Customer Service

Why should I report an Issue with Stan's Donuts & Coffee?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LevelUp Consulting, LLC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It IS a little confusing the way things are labeled buy faster than waiting in line and if the stuff you want often runs out (GF donuts) it's very convenient and reassuring to order and KNOE you'll get your items.

2. Shame as they are best donuts in Chicago.Everytime I order delivery through the app, the store doesn't receive my order.

3. It constantly will not load and order is nearly impossible.When you order ahead online using app, despite picking up in store myself, I was automatically charged 20% tip.

4. I ordered 3 donuts & when I went to pick up my order, they gave me 1 donut.

5. If I don't call to follow up, the order never gets delivered since the workers don't see it come across.Always crashes when getting to the review order step.

6. Next time I will wait to get to store and order in person.Really badly designed.

7. I ordered a couple gluten free donuts and two cold brew coffees with oat milk and was able to specify in notes below exactly how much oat milk and ice I wanted.

8. (I doN'T blame the store at all.) Next, I went to seek customer service on the app, but there's NO OPTION for customer support.This app is absolutely the worst I've ever used.

9. Try to place order.

10. Even soy, oat, etc.Tried to order several times.

11. I didn't realize until after ordering and reviewing confirmation email that it was ordered via GrubHub within app.

1. Fix Stan's Donuts & Coffee Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Stan's Donuts & Coffee: Restarting the app will resolve most errors.
2. Update the Stan's Donuts & Coffee App. Here is how:
   1. On Android goto PlayStore » Search for "Stan's Donuts & Coffee" » Open Stan's Donuts & Coffee » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stan's Donuts & Coffee » click "UPDATE".
3. Clear Stan's Donuts & Coffee app cache: Clearing cached data will force your app to retrieve the latest data directly from Stan's Donuts & Coffee servers.
   1. On Android, goto Settings » Apps » Select "Stan's Donuts & Coffee" » click Storage » click "Clear Cache".
4. Check Stan's Donuts & Coffee app permissions. If any of these permissions required to use your device's features are disenabled, Stan's Donuts & Coffee might not work.
5. Uninstall and reinstall Stan's Donuts & Coffee. If nothing else has worked, completely uninstall Stan's Donuts & Coffee then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Stan's Donuts & Coffee not working

2. Fix Stan's Donuts & Coffee Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Stan's Donuts & Coffee be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Stan's Donuts & Coffee not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Stan's Donuts & Coffee may not be able to connect to the Internet when running in the background.