Published by Резон Медиа on Sep 18, 2024

Report an issue with mobile.bg.
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Why should I report an Issue with mobile.bg?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Резон Медиа to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact mobile.bg image 1 contact mobile.bg image 2

About mobile.bg

1. From cars and SUVs, trailers and boats, to specialized equipment, you're sure to find a perfect match for your needs.

2. Web site number 1 for car classifieds in Bulgaria is now accessable anytime, anywhere with your Android smartphone.

3. Browse over 120,000 listings in 11 categories to find exactly what you're looking for.

4. Save listings for future reference and quick access.

5. Detailed information and pictures + contact information received right away.

mobile.bg Customer Insights

1. Great job project team! Gor further improvements - "Keep it simple as it is right now".I can not log in with facebook, popping something about security and embedded browser.

2. The problem is from the past few days.Please fix your app, it keeps freezing and having problems.

3. would be even greater if it showed your most searched brands on top, not just generally popular ones.It would be nice to have English also.

4. I like the user interface simplicity and color grades.

5. I ve done anything, that was in web as solving problem, but it didn't help.

6. For us buying from outside Bulgaria.Crashing and freezing.

7. It's so user-friendly and easy to use that everyone can get the most out of it for no time.

8. What's the point of downwoading an app, that I can't use.Good app.

Steps to Troubleshoot & Fix mobile.bg Issues

1. Fix mobile.bg Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart mobile.bg: Restarting the app will resolve most errors.
  2. Update the mobile.bg App. Here is how:
    1. On Android goto PlayStore » Search for "mobile.bg" » Open mobile.bg » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for mobile.bg » click "UPDATE".
  3. Clear mobile.bg app cache: Clearing cached data will force your app to retrieve the latest data directly from mobile.bg servers.
    1. On Android, goto Settings » Apps » Select "mobile.bg" » click Storage » click "Clear Cache".
  4. Check mobile.bg app permissions. If any of these permissions required to use your device's features are disenabled, mobile.bg might not work.
  5. Uninstall and reinstall mobile.bg. If nothing else has worked, completely uninstall mobile.bg then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing mobile.bg not working


2. Fix mobile.bg Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make mobile.bg be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to mobile.bg not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, mobile.bg may not be able to connect to the Internet when running in the background.

Reported Issues

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