Contact Sprint Visual Voicemail Customer Service

Why should I report an Issue with Sprint Visual Voicemail?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sprint to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So far I was able to find only one way to remove that notification: restarting my phone.I have spent five months trying to troubleshoot this app with various levels of Sprint technical support because the sound for all voicemails is simply gone.

2. But it works! Yay!I'm getting a constant "Voicemail Retrieval Error" pop-up telling me that I can still call my voicemail inbox to retrieve them... the whole point of having this app is so I don't have to do that and can read them instead.

3. This app used get the job done and now it's just trash.Spyware and adware This app will not even run without without access to your phone calls, text messages, shared storage (music, photos, documents) and contacts, all these are totally irrelevant to the function of the app, which is to retrieve voicemails from the internet and play them on your phone so you can listen.

4. I'd steer totally clear of this app if I didn't need to ocassionally get voicemail.This latest update has broken the ability to adjust the volume using the side buttons.

5. Sprint works for me, but when a company struggles to survive like Sprint has been doing for so long, it seems a no brainier to put out an app quicker that might entice others to stay.

6. Come to find out, the most recent build of this app has a known bug that affects thousands of customers and Sprint knows about it but doesn't even share it with their technical support team.

7. After giving up I wondered if using TMobile's VVM app would work, so I installed it, and voila! I now have visual voicemail! Give it a try and see if it works for you.

8. If you're having an issue with this app playing voicemails, try clicking on the three dots in the upper right hand corner and choose uninstall update.Stopped working once I upgraded my SIM to T-Mobile.

9. I'll be calling customer service and asking for a credit until it's up and running properly.Having to use this is frankly a compelling reason to migrate away from Sprint.

10. Also, if a voicemail doesn't get pulled right away, you will continue to see pending voicemail notify even after you listened and/or deleted it.

11. First, the app won't run without phone, sms, and storage permissions enabled regardless of which functions you're actually using (this is checked on starting the app and it will exit immediately if not granted).

1. Fix Sprint Visual Voicemail Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sprint Visual Voicemail: Restarting the app will resolve most errors.
2. Update the Sprint Visual Voicemail App. Here is how:
   1. On Android goto PlayStore » Search for "Sprint Visual Voicemail" » Open Sprint Visual Voicemail » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sprint Visual Voicemail » click "UPDATE".
3. Clear Sprint Visual Voicemail app cache: Clearing cached data will force your app to retrieve the latest data directly from Sprint Visual Voicemail servers.
   1. On Android, goto Settings » Apps » Select "Sprint Visual Voicemail" » click Storage » click "Clear Cache".
4. Check Sprint Visual Voicemail app permissions. If any of these permissions required to use your device's features are disenabled, Sprint Visual Voicemail might not work.
5. Uninstall and reinstall Sprint Visual Voicemail. If nothing else has worked, completely uninstall Sprint Visual Voicemail then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sprint Visual Voicemail not working

2. Fix Sprint Visual Voicemail Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sprint Visual Voicemail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sprint Visual Voicemail not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sprint Visual Voicemail may not be able to connect to the Internet when running in the background.