Contact Spot Customer Service

Why should I report an Issue with Spot: bitcoin & crypto wallet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bitcoin Wallet Spot to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Spot is the safest non custodial crypto wallet (aka self-custody wallet) to store and really own your crypto.

2. Spot is a state-of-the-art cryptocurrency wallet (non-custodial crypto wallet).

3. Spot is a super easy & fast crypto wallet for web3.

4. Unlike many crypto wallets, Spot is a multi-chain wallet.

5. Other services like Coinbase, Crypto. com, Bitstamp, Gemini, Binance, FTX, PayPal or Kraken hold your cryptos. With Spot, you're free!

6. IMPORT YOUR WALLET from Metamask, Phantom wallet, Rainbow wallet, Coinbase wallet, Ledger, Ledger live or Trust wallet....

7. From your seed phrase, Spot generates multiple private keys using the most common derivation paths on various blockchains, making it compatible with the industry standards used by most wallets.

8. And we never own your cryptos: Spot is a decentralized and non-custodial wallet.

9. Download Spot, buy some crypto and watch it evolve over time. You can start from $50.

10. Unlike exchange platforms, Spot does not control your crypto.

11. We're an easy to use btc wallet (non custodial wallet) / NFT wallet.

1. It would be great it one day stellar assets would be automatically added from the given stellar address like it's done for ethereum/exchange accounts!The main thing that I love about Spot is the Fantastic UI it's simply wonderful, it's also super easy to use evan for first timers, highly recommend! 🔥 The only thing that makes it a ⭐⭐⭐⭐ and not a 5 star review is because there's no support for the BSC Binance Smart Chain, that's the only thing that's missing for me personally, hopefully support for the BSC will come soon.Recent updates have been disappointing.

2. I maintain that your costs are totally unreasonable, but please make the price clear.Synchronization with stellar fixed as promised(at least the wallet amount) but the list of transactions still appears to be outdated.

3. Edit: After uninstalling previously I thought I'd give this another try, only to find more features removed.Their main feature used to be that you were able to watch your portfolio across exchanges and other wallets.

4. Overall process of registering, verification,buy,send wait time took about, 40 minutes, so pretty good.Smooth, great ticker app.

5. The Watchlist feature has now gone as well.This used to be the best app for tracking your portfolio across multiple exchanges, but they decided to remove this entirely without any proper communication.

6. I don't use the wallet because paper wallets are the way to go with this stuff, so I cannot attest to the built in wallet, but I would think it's very convenient.

7. Now the app is no longer unique in its features, it is just another crypto wallet like the thousands already out there .

8. App is now acting primarily as a wallet with a wallet tab acting as the default tab when the app opens with no way to change it which is frustrating.

9. For instance my last transaction on the list is dated January 1st, but at least this way actual portfolio value can be determined.

10. So far its been pretty easy to use as in verification, purchasing, and sending, in a quick timely manner.

11. I gave it a 4 star because from the app, it gave me the impression that transactions were instant which wasn't.

1. Fix Spot Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Spot: Restarting the app will resolve most errors.
2. Update the Spot App. Here is how:
   1. On Android goto PlayStore » Search for "Spot" » Open Spot: bitcoin & crypto wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spot » click "UPDATE".
3. Clear Spot: bitcoin & crypto wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Spot servers.
   1. On Android, goto Settings » Apps » Select "Spot: bitcoin & crypto wallet" » click Storage » click "Clear Cache".
4. Check Spot app permissions. If any of these permissions required to use your device's features are disenabled, Spot might not work.
5. Uninstall and reinstall Spot. If nothing else has worked, completely uninstall Spot then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Spot not working

2. Fix Spot Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Spot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Spot not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Spot may not be able to connect to the Internet when running in the background.